Twilio

Senior Technology Partner - HR Technology Security, Risk & Compliance

British Columbia, Canada

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Human ResourcesIndustries

Senior Technology Partner - HR Technology Security, Risk & Compliance

Position Overview

Twilio is seeking a strategic, technically skilled Senior Technology Partner - HR Technology Security, Risk & Compliance to lead security and compliance efforts across our global HR technology stack. While specializing in Workday, this role also governs the extended ecosystem including solutions like Cornerstone, Greenhouse, Eightfold, Workboard, Snowflake, Beeline, Viser, Qualtrics, and ServiceNow. The ideal candidate combines deep security expertise with a practical understanding of Agile delivery, risk and compliance frameworks, and the realities of managing complex, interconnected SaaS platforms.

About Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Responsibilities

In this role, you’ll:

  • Design and govern security across Workday and integrated HR platforms
  • Perform threat modeling, secure integration reviews, and security assessments
  • Lead cross-functional compliance activities for SOX, SOC2, GDPR
  • Guide platform teams in agile, secure delivery and governance
  • Partner with HR, Legal, Audit, and IT to ensure policy alignment
  • Respond to and manage incidents, support audits, and ensure business continuity

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 7+ years in HR Tech or IT with deep Workday experience
  • Cross-platform experience with Integration and Data Governance Expertise: Cornerstone, Greenhouse, Eightfold, etc.
  • Strong understanding of compliance frameworks (SOX, SOC 2, GDPR)
  • Agile delivery alignment experience

Desired:

  • Workday Pro, Agile certification, experience with Kainos and ServiceNow

Core Competencies

  • Security first, Agile aligned mindset
  • Cross-functional team leadership and mentoring
  • Excellent communicator and risk translator
  • Business-enabling and solutions-oriented

Location

  • Remote, based in Ontario.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Estimated Pay Range:

  • Based in British Columbia: CAD 107,300.00 - CAD 134,100.00

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

Skills

Workday
Cornerstone
Greenhouse
Eightfold
Workboard
Snowflake
Beeline
Viser
Qualtrics
ServiceNow
Agile
Risk Management
Compliance
SOX
SOC2
GDPR
Security Assessments
Threat Modeling
SaaS

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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