Senior Technical Writer at Snowflake

Bellevue, Washington, United States

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$123,000 – $181,700Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud Computing, DataIndustries

Requirements

10+ years creating technical product documentation from scratch, as well as from specs
Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code
Exposure to using and documenting security and governance technologies: Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc), Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect), Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc), Additional topics (data encryption, auditing, compliance and regulatory standards)
In-depth knowledge of the content development lifecycle, including: Identifying and understanding the information needs of the audience, Gathering information, interviewing SMEs, and conducting research, Authoring, publishing, and managing online/web content

Responsibilities

Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc)
Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented
Work with release engineers and dev ops to deliver weekly product updates and documentation
Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include: Contributing to Knowledge Base articles and Community questions, Authoring and editing technical blog posts, Developing training materials, implementation guides, migration guides, best practices, and FAQs

Skills

Technical Writing

Product Documentation

Reference Documentation

Tutorials

Online Guides

SQL

Data Cloud

Snowflake

Data management and analytics platform

About Snowflake

Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.

Bellevue, WashingtonHeadquarters

2012Year Founded

$1,341.3MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

5,001-10,000Employees

Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.

A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.

Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.

Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.

Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.

Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.

Risks

Integration challenges from Datavolo acquisition may disrupt operations and customer service.

Increased competition from Mistral AI could challenge Snowflake's market position.

Convertible senior notes pricing may increase financial pressure if market conditions worsen.

Differentiation

Snowflake offers a unified platform for diverse data workloads, unlike traditional solutions.

The AI Data Cloud enables near-unlimited scale and performance for data mobilization.

Snowflake's seamless multi-cloud experience ensures efficient data operations across locations.

Upsides

Acquisition of Datavolo enhances Snowflake's open data integration capabilities.

Investment in Metaplane boosts AI-driven data quality solutions for Snowflake users.

Snowflake Ventures' investment in Hex expands accessibility of data tools to non-technical users.

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