Senior Technical Support Engineer

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Security, Data Management, Cloud Computing, CybersecurityIndustries

Requirements

Candidates must have a commitment to work 10am-7pm PST and possess deep technical aptitude in Linux administration, debugging, and command lines, or virtualization technologies like VMware, Hyper-V, or KVM, or storage concepts including data protection, disaster recovery, and backup. A good understanding of distributed systems and experience with Python, Bash, or PowerShell for automation are also required. A Bachelor's degree with 4+ years of experience or a Master's degree specializing in storage, networking, or virtualization, along with demonstrated English fluency and experience with remote file access protocols (NFS, SMB) and storage-related concepts, are preferred.

Responsibilities

The Senior Technical Support Engineer will be responsible for the deployment, maintenance, and operations of Cohesity clusters globally. They will develop scripts and frameworks for automating repetitive tasks, debug issues with backups on various hypervisors, and provide support for clusters deployed on cloud platforms like AWS, Azure, and GCP. The role involves writing scripts using bash or python for log capture and analysis, proactively monitoring cluster availability, performing performance analysis and tuning, and defining changes to the Cohesity Data platform based on feedback. Additionally, they will provide support for PowerShell cmdlets and RESTful APIs, and debug technical issues with the CentOS platform.

Skills

Linux administration

Linux debugging

Linux command line

VMware

Hyper-V

KVM

Data protection

Disaster recovery

Backup

Filesystems

Distributed systems

Python

Bash

PowerShell

Automation

Troubleshooting

Customer service

Technical documentation

English fluency

Cohesity

Data management solutions for enterprises

About Cohesity

Cohesity specializes in data management solutions for data centers and cloud environments. Its main products, the Cohesity DataPlatform and Cohesity DataProtect, help businesses consolidate tasks like backup, recovery, and data storage into one platform, making it easier to manage large amounts of data while reducing complexity and costs. Unlike many competitors, Cohesity focuses on simplifying data management for medium to large enterprises across various industries, including finance and healthcare. The company's goal is to help businesses manage, protect, and gain insights from their data more efficiently.

San Jose, CaliforniaHeadquarters

2013Year Founded

$642MTotal Funding

SECONDARYCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health & Wellness - Managing emotional and physical health are key to living happier lives. Cohesity employees enjoy access to exercise and meditation apps, e-Learning resources, Scribd, and more.

Parental Leave - Cohesity offers salary continuation in coordination with other benefits up to 20 weeks for maternity leaves. Up to four weeks of child bonding leave is offered to non-birth parents.

Personal Time - Our unlimited PTO policy ensures that you have work-life wellbeing and flexibility when you need it.

Financial - Cohesity offers a competitive salary, pay-for-performance bonus plan, retirement savings plan, flexible spending accounts, commuter checks, and more.

Risks

Emerging competition from startups like Eon challenges Cohesity's market position.

Integration challenges from Veritas acquisition could disrupt operations.

New leadership roles may lead to transitional challenges in company culture.

Differentiation

Cohesity integrates AI to enhance data insights and protection, setting it apart.

Their hyper-converged secondary storage simplifies data management for enterprises.

Cohesity's recognition as AWS Global Storage Partner of the Year boosts its credibility.

Upsides

Strategic partnership with NVIDIA enhances AI-driven data management solutions.

Acquisition of Veritas Technologies expands Cohesity's market share in data protection.

Deepening partnership with CrowdStrike strengthens cybersecurity offerings against data breaches.

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