Conduit

Senior Technical Support Engineer (Rollups)

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Crypto & Web3, Enterprise SoftwareIndustries

Requirements

Candidates should have a strong background in technical services, technical support, solutions engineering, or solutions architecture. They must possess the ability to quickly obtain a deep technical understanding and create proof-of-concepts to validate new approaches. A self-directed attitude and the capability to identify important problems to solve are also essential.

Responsibilities

The Senior Technical Support Engineer will work closely with the engineering and GTM team to support customers and maintain the rollup stack offerings. They will ensure customers have a white-glove experience during onboarding and act as the first line of defense for technical issues requiring debugging.

Skills

technical services
technical support
solutions engineering
solutions architecture
proof-of-concepts
debugging
rollup stack

Conduit

Blockchain infrastructure platform for developers

About Conduit

Conduit provides a platform that enhances blockchain application development by addressing the limitations of traditional blockchains in processing complex computations. Their infrastructure allows developers to deploy production-ready OP Stack rollups, which are specialized blockchain environments capable of handling high transaction volumes with lower fees. This service is designed for developers and teams in the crypto space, enabling them to create and manage their own computing environments without needing extensive technical skills. Conduit differentiates itself from competitors by offering features like transaction tracing, real-time performance monitoring, and custom service level agreements, which help clients analyze transactions and monitor their blockchain's health. The company's goal is to unlock new possibilities for blockchain applications by providing a secure, scalable, and user-friendly platform that drives efficiency in the crypto ecosystem.

Key Metrics

None, NoneHeadquarters
2022Year Founded
$42.8MTotal Funding
SERIES_ACompany Stage
Data & Analytics, Crypto & Web3Industries
11-50Employees

Benefits

Remote Work Options

Risks

Competition from new rollup solutions like Phala Network's Op-Succinct rollup.
Potential reliability concerns due to incidents like Degen Chain's downtime.
Rapid blockchain advancements may outpace Conduit's current offerings.

Differentiation

Conduit offers scalable, customizable blockchain solutions with low gas fees.
The platform enables quick deployment of production-ready OP Stack rollups.
Conduit provides real-time performance monitoring and custom SLAs for developers.

Upsides

Conduit raised $37 million, showing strong investor confidence in its growth.
Partnerships with Friend.tech and Uniswap enhance Conduit's market presence.
Growing interest in Layer 3 solutions expands Conduit's potential client base.

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