Senior Technical Program Manager, Platform Migration

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Role Overview

We are looking for a Senior Technical Program Manager (TPM) to join our growing team of TPMs. The Senior TPM will be responsible for leading programs focused on advancing the Tech organization’s ways of working. These will include project management platform migration (Jira), developing best practices for different personas, creating effective leadership reporting systems and serving as a subject matter expert on enabling software teams to deliver predictably.

The ideal candidate will be comfortable when navigating ambiguity, able to execute at scale, and is able to flex between large and small programs to accomplish business needs. The Senior TPM is experienced at influencing commitment and leading teams to land measurable impactful outcomes, and balances strategic wins and incremental success.

The TPM team at 1Password acts as a force multiplier for the Tech organization by driving cross-functional, technical initiatives. We align teams both inside and outside of Tech to enable timely decisions, uncover gaps, and guide programs towards well-defined, successful outcomes. We use our communication, technical, and organizational skills to help the entire Tech org solve its highest priority problems. The TPM org supports programs across all of Tech, including Engineering, Security, Dev Ops, and IT.

Location & Employment

• Location Type: Remote
• Employment Type: FullTime
• This is a remote opportunity within Canada and the US.

What we are looking for

• 8+ years of technical program management experience.
• Accomplished leader with experience migrating organizations to program management platforms developed for scale - including end-to-end Jira migrations. Capable of analyzing, synthesizing requirements and objectives, exercising judgment, and devising solutions with limited information.
• Hands-on experience in configuring Jira workflows, issues and processes. Additional experience in analytics, infrastructure, product engineering, data engineering or quality preferable but not required.
• Deep focus on execution, follow-through and ownership. Effectively keeps programs on course, detects and recommends course-corrections when appropriate, and establishes apt tracking, reporting & escalation processes. Capable of driving commitment and navigating trade-offs.
• Drives simplicity - identifies process breakdowns, designs simple, repeatable and scalable processes, mentors teams on.
• Excellent communicator with experience presenting to senior leaders, representing program parameters to technical and non-technical stakeholders.
• Accomplished at fostering cross-functional relationships and influencing alignment to drive clarity, ownership and outcomes.
• A profound respect for user privacy and information security.
• Ask lots of questions, learn from any failures, and continually stretch yourself.

What you can expect

• Own and lead high impact, high complex or ambiguous initiatives.
• Identify systemic challenges, and build simple scalable processes & solutions.
• Foster cross-functional relationships.