[Remote] Senior Technical Program Manager at Serve Robotics

United States

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$170,000 – $190,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Robotics, Autonomous Delivery, TechnologyIndustries

Requirements

BS degree in computer science, engineering or equivalent job experience
5+ years of experience in engineering program management or technical program management
5+ years experience with software, hardware, or autonomous systems
Experience successfully articulating technical concepts to both technical and non-technical partners
Strong technical knowledge of robotic systems, testing of robotics, data management, and infrastructure needs such as cloud platforms and storage systems
Strong track record of managing complex cross-functional projects and shipping product features in a production environment
Experience building strong working relationships with senior leaders and engineers across functions and departments
An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience

Responsibilities

Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various infra and expansion projects including network upgrades, cloud migrations, User and remote operator interfaces, backend development for delivery partners, and process development
Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders
Gather requirements, align priorities, and communicate project status updates effectively
Develop and implement processes that streamline workflows and improve efficiency
Analyze and update existing processes and identify areas for optimization and improvement
Coordinate broad communication efforts to keep all teams informed and aligned
Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability
Create detailed processes with artifacts that can be easily implemented and understood by a broad audience

Skills

Key technologies and capabilities for this role

Technical Program ManagementProject PlanningRisk MitigationFleet ManagementPlatform InfrastructureData InfrastructureSoftware DevelopmentRoboticsMachine LearningComputer VisionCross-Functional CoordinationAgile MethodologiesNetwork UpgradesOps Tooling

Questions & Answers

Common questions about this position

What is the salary range for the Senior Technical Program Manager position?

The salary range is $170K - $190K.

Is this role remote or does it require office work?

The role is remote.

What qualifications and experience are required for this role?

A BS degree in computer science, engineering or equivalent job experience is required, along with 5+ years of experience in engineering program management or technical program management.

What is the company culture like at Serve Robotics?

The team is agile, diverse, and driven, with a belief that the best way to solve complicated dynamic problems is collaboratively and respectfully. They are tech industry veterans pooling skills in software, hardware, design, robotics, machine learning, and computer vision.

What skills make a strong candidate for this Technical Program Manager role?

Strong candidates should have deep understanding of software and robotic technical systems, experience defining project scope, timelines, and risk mitigation, leading cross-functional teams, and developing processes for workflow optimization.

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Redwood City, CaliforniaHeadquarters

2021Year Founded

$51.6MTotal Funding

POST_IPO_EQUITYCompany Stage

Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries

51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.

Integration of Vebu could divert focus from core delivery services.

Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.

The company offers delivery-as-a-service with a subscription-based revenue model.

Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.

Acquisition of Vebu enhances automation offerings beyond delivery services.

Appointment of Anthony Armenta boosts AI and software capabilities.

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