[Remote] Senior Technical Program Manager at Serve Robotics

United States

Serve Robotics Logo
$170,000 – $190,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics, Autonomous Delivery, TechnologyIndustries

Requirements

  • BS degree in computer science, engineering or equivalent job experience
  • 5+ years of experience in engineering program management or technical program management
  • 5+ years experience with software, hardware, or autonomous systems
  • Experience successfully articulating technical concepts to both technical and non-technical partners
  • Strong technical knowledge of robotic systems, testing of robotics, data management, and infrastructure needs such as cloud platforms and storage systems
  • Strong track record of managing complex cross-functional projects and shipping product features in a production environment
  • Experience building strong working relationships with senior leaders and engineers across functions and departments
  • An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience

Responsibilities

  • Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various infra and expansion projects including network upgrades, cloud migrations, User and remote operator interfaces, backend development for delivery partners, and process development
  • Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders
  • Gather requirements, align priorities, and communicate project status updates effectively
  • Develop and implement processes that streamline workflows and improve efficiency
  • Analyze and update existing processes and identify areas for optimization and improvement
  • Coordinate broad communication efforts to keep all teams informed and aligned
  • Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability
  • Create detailed processes with artifacts that can be easily implemented and understood by a broad audience

Skills

Technical Program Management
Project Planning
Risk Mitigation
Fleet Management
Platform Infrastructure
Data Infrastructure
Software Development
Robotics
Machine Learning
Computer Vision
Cross-Functional Coordination
Agile Methodologies
Network Upgrades
Ops Tooling

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Redwood City, CaliforniaHeadquarters
2021Year Founded
$51.6MTotal Funding
POST_IPO_EQUITYCompany Stage
Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries
51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.
Integration of Vebu could divert focus from core delivery services.
Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.
The company offers delivery-as-a-service with a subscription-based revenue model.
Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.
Acquisition of Vebu enhances automation offerings beyond delivery services.
Appointment of Anthony Armenta boosts AI and software capabilities.

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