Senior Technical Operations Manager, Revenue at Commure

Mountain View, California, United States

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$120,000 – $150,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthtechIndustries

Requirements

5-7 years of experience in consulting, investment banking or operations at a fast-paced SaaS tech company
Deep experience in data analysis (both SQL and Excel are a must, Python is a bonus) - basic open-resource SQL assessment will be part of the interview process
Proficiency in documenting and developing best practices to enable incremental improvement and optimization

Responsibilities

Prepare and deliver quarterly presentations on revenue performance, benchmarking against the customer's previous RCM vendor
Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios
Ruthlessly prioritize and implement process fixes to negate drops in revenue
Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth
Launch ad hoc revenue growing initiatives across multiple customers
Continuously drive process improvements for both the internal team and cross-functional partners
Build robust, scalable tooling to deeply analyze revenue streams, uncover underlying drivers of revenue gaps, and identify targeted opportunities for growth
Design and maintain internal and external dashboards that transform complex data into actionable insights for cross-functional teams and clients
Automate manual and repetitive processes by creating end-to-end, data-driven workflows that improve efficiency, reduce errors, and operationally scale the revenue team

Skills

Key technologies and capabilities for this role

Revenue Cycle ManagementRCMRevenue Growth AnalysisData AnalysisQuarterly ReportingFinancial DiagnosisPerformance RecommendationsClient AnalysisHealthcare TechnologyAI Solutions

Questions & Answers

Common questions about this position

What is the salary range for the Senior Technical Operations Manager role?

The salary range is $120K - $150K.

Is this role remote or onsite, and where is the office located?

This is an onsite role requiring work five days a week in the Mountain View, CA headquarters.

What key skills are needed for this Senior Technical Operations Manager position?

Key skills include preparing and delivering revenue performance presentations, diagnosing revenue fluctuations through process and data analysis, prioritizing process fixes, and crafting data-driven recommendations.

What is the company culture like at Commure?

Commure fosters a high-impact, high-autonomy environment with cross-collaboration across Product, Engineering, Account Management, and Operations teams, focused on solving hyper-growth challenges in healthcare AI transformation.

What makes a strong candidate for this role?

Strong candidates excel in revenue analysis, process optimization, data-driven decision-making, and cross-team collaboration, with the ability to handle high-visibility responsibilities in a hyper-growth setting.

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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