Senior Stars Clinical Consultant RN at Humana

Gainesville, Florida, United States

Humana Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, MedicareIndustries

Requirements

  • Licensed Registered Nurse (RN) without restriction in Florida
  • 5 or more years of clinical nursing experience
  • 1 or more years of experience in electronic medical records systems and Medical Records auditing experience, in the past 5 years
  • 1 or more years of provider office and/or clinic management experience, in the past 5 years
  • 1 or more years' experience visiting providers or members
  • Comprehensive knowledge of Microsoft Office applications, Word and Excel with advanced knowledge of PowerPoint
  • Excellent presentation and communication skills, both oral and written
  • Strong relationship building skills as this is a provider-facing role
  • Strong attention to detail with a focus on process and quality
  • Valid driver’s license with reliable transportation and the ability to travel up to 40% within the region
  • Based in Gainesville or Ocala (Central and North Florida areas, exclude South Florida area and Panhandle; far north Florida limit would be Jacksonville)

Responsibilities

  • Development, implementation and management oversight of the company's Medicare Stars Program in the Florida region
  • Develop programs designed to increase the plan quality
  • Medical records reviews and EMR remote provider gap closure support (30% of role)
  • Participate in Stars new pilot strategies that support Humana provider specific measure care gap closure (30% of role)
  • Provider in-person visits (40% of role)
  • Partner with leaders regarding implementation planning
  • Review and communicate results of programs
  • Provider non-standard supplemental data trending
  • Provider level HEDIS in-service
  • Develop and implement measure specific strategies
  • Provider and Member outreach on focused care gap measures
  • EMR remote strategy for Humana provider care gap closure on targeted measures
  • Provider office in-person, Zoom virtual or telephonic meetings
  • Weekly metrics for provider outreach (may apply; some Zoom telephonic outreach will entail cold calling to in-network providers to establish working relationships)
  • Quality/clinical management and population health
  • HEDIS and Stars performance
  • Operational improvements
  • Financial performance and incentive programs
  • Data sharing and connectivity, interoperability opportunities
  • Documentation and coding
  • Additional areas related to provider performance, member experience, market growth, provider experience and operational excellence

Skills

RN
Medicare Stars
HEDIS
Medical Records Review
EMR
Provider Outreach
Quality Management
Population Health
Stars Performance
HEDIS In-Service
Documentation and Coding

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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