ServiceNow

Senior Staff Software Engineer - Fullstack

Addison, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, Information TechnologyIndustries

Requirements

Candidates should possess a minimum of 12 years of hands-on full stack development experience or an advanced degree with 8 years of experience, demonstrating expertise in end-to-end application development, maintenance, and deployment across all platform and UI/UX aspects. Experience with leveraging or integrating AI into work processes, decision-making, or problem-solving, including the use of AI tools like OpenAI, Windsurf, or Cursor, is required. Proficiency in modern UI frameworks such as Angular or React, strong JavaScript development skills, and experience with multiple technology stacks including Cloud Platforms (Azure, AWS), Messaging Systems (Kafka, Dell Boomi), Monitoring Tools (Splunk, Catchpoint), and Web Infrastructure (API Gateways, CDNs) are essential.

Responsibilities

The Senior Staff Software Engineer will build high-quality, clean, scalable, and reusable applications and solutions within the Connected Customer Experience (CCX) domain, collaborating closely with Engineering and product teams. Responsibilities include developing across the full stack of web technologies (JavaScript, AngularJS, React, HTML, CSS, SQL, AI products) within a Scrum-based Agile development process. The role involves working with CCX product owners, Solution Architects, and stakeholders to understand requirements, owning code from design through implementation and test automation, and implementing software that is simple for customers to adopt and configure. Additionally, the engineer will contribute to the design and implementation of new CCX products and features, enhance the existing product suite, and motivate and inspire team members to find innovative solutions using design thinking and prototypes.

Skills

Software Engineering
Fullstack Development
AI
Cloud-based platforms
Enterprise Software

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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