Senior/Staff NetOps Engineer at Airwallex

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, TechnologyIndustries

Requirements

Senior-level experience with designing, implementing and maintaining Juniper and Palo Alto Networks vendor solutions
Demonstrated experience in a multi/mixed network

Responsibilities

Build the foundations of our new corporate network, and help design the team structure and size for the future
Design and build corporate network infrastructure for new Airwallex offices as we expand globally, and upgrade our existing portfolio
Design, implement, and maintain highly available and secure corporate network infrastructure (LAN, WAN, Wireless, VPN) across multiple global offices and regions
Configure on-prem gateway/router/networking hardware globally, including mixed vendors in some locations
Manage global connectivity over international leased lines and domestic internet connections
Lead the configuration and troubleshooting of complex network devices, including routers, switches, firewalls, load balancers, and wireless access points
Own CorpNet, and act as a first-responder or escalation point for complex network issues, running an incident through to completion and after-action reports
Collaborate with cross-functional teams (e.g., CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace, etc.) to integrate network solutions and support business initiatives
Work with IT Engineering, IT Support on troubleshooting network issues on endpoints, including basic IT operations support, building a core networking understanding among the team
Develop and maintain comprehensive network documentation, including diagrams, configurations, and operational procedures
Evaluate and recommend new networking technologies and solutions to stay ahead of our business growth
Mentor, develop and coach other network engineers and staff, sharing knowledge and fostering skill development within the team – manage underperformers and attract talent
Participate in a global on-call rotation, providing primary response for corp networking issues in a follow-the-sun model
Flexible scheduling (as needed) to support the business and team initiatives -- i.e. participate in network upgrades after-hours or weekend implementation work to minimise business disruption

Skills

Key technologies and capabilities for this role

Network OperationsCorporate NetworkNetwork DesignNetwork InfrastructureGlobal NetworkingRemote AccessIT Engineering

Questions & Answers

Common questions about this position

What is the salary for the Senior/Staff NetOps Engineer position?

This information is not specified in the job description.

Is this a remote or hybrid role?

The position is hybrid.

What key skills are required for this NetOps Engineer role?

The role requires expertise in designing and building corporate network infrastructure (LAN, WAN, Wireless, VPN), configuring on-prem gateway/router/networking hardware including mixed vendors, and managing global connectivity over leased lines and internet connections. Additional skills include troubleshooting complex network devices like routers, switches, firewalls, load balancers, and wireless access points.

What is the team culture like at Airwallex's Corporate IT?

The Network Operations team builds and supports the corporate network for global staff, ensuring reliable experiences for remote and in-office needs. They collaborate with cross-functional teams like CorpSec, Engineering, and IT Support to solve problems and integrate network solutions.

What makes a strong candidate for this Senior/Staff NetOps Engineer role?

Strong candidates will have experience owning corporate networks, designing highly available infrastructure for global offices, configuring diverse networking hardware, and leading incident response with after-action reports.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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