Senior Specialist, Implementation Engineering at Checkout.com

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

5+ years of development or technical support experience in a Tech/FinTech company
Payments experience (advantageous)
Understanding of API, REST, webhooks, and logs
Strong coding skills in at least one of: Java, JavaScript, PHP, Python, Go, C#
Experience with Node.js, React (a plus)
Knowledge in iOS/Android (a plus)
Excellent communication skills, ability to build and maintain strong relationships
Ability to work in a customer-focused and target-driven environment
Good in speaking and writing in both English and Chinese

Responsibilities

Provide technical support to merchants during their implementation of Checkout.com payment processing technology
Answer all merchants’ integration related questions, including configuration, debugging, documentation, testing, go-live support, and post-live support
Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking, and analysis of incidents)
Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
Interact with the Product teams to pinpoint improvement ideas
Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
Ability to multitask with multiple projects and integrations of customers
Maintain/update existing libraries/plugins used in integrations

Skills

Checkout.com

High-performance payments platform for enterprises

About Checkout.com

Checkout.com provides a payments platform that helps businesses process payments, send payouts, and manage card programs. The platform is designed for large enterprises and growing businesses, allowing them to handle high volumes of transactions quickly and reliably. It integrates with clients' existing systems and offers a range of payment services, generating revenue through transaction fees and subscriptions. Unlike many competitors, Checkout.com focuses on providing a comprehensive, cloud-based solution that supports the financial operations of its clients across the globe. The goal of Checkout.com is to streamline payment processes and enhance the payment experience for both businesses and their customers.

London, United KingdomHeadquarters

2012Year Founded

$1,780.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Work-life balance - Flexible working and plenty of time off to unwind. We’ll even give you your birthday off.

Recognition - Peer recognition program and quarterly Hero Awards. We celebrate success together.

Career development - Tailored career development and learning pathways. We’ll help you unlock your potential.

Celebrating diversity - Internal community groups and cultural events. We celebrate our differences.

Staying healthy - A global wellness programme and private health insurance. We support your wellbeing.

Security for the future - Comprehensive plans for you and your loved ones. We’ll take care of you.

Giving back - Employee-led community outreach, payroll giving and a volunteering day. We care about your causes.

Risks

Checkout.com faces increased competition from emerging fintech startups.

Economic instability in the UK and EU may impact Checkout.com's revenue.

Regulatory scrutiny on data privacy could increase compliance costs.

Differentiation

Checkout.com offers payments in over 150 currencies with in-country acquiring.

The platform integrates fraud filters and reporting through a single API.

Checkout.com supports major international cards and local payment methods.

Upsides

Checkout.com is expanding in Japan, enhancing its global presence.

The partnership with Zing increases digital payment methods and product growth.

Checkout.com launched Octopus for online payments, a first for global PSPs.

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