[Remote] Senior Software Engineer, Voice at Ada

Candidates should possess over 5 years of experience as a Software Engineer, with proficiency in backend technologies, particularly Python. A strong understanding of databases like MongoDB, PostgreSQL, and ElasticSearch, as well as in-memory stores such as Redis, is required. Experience with third-party LLMs (e.g., GPT, Azure, Anthropic), deploying code with strong developer operations, and working with public APIs for integrations is essential. Familiarity with CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems, including VoIP protocols and contact center technologies, is beneficial. A collaborative leadership style to foster team growth and high-quality code delivery is also necessary.