Senior Software Engineer (CVI)
Tavus$160,000 - $250,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Customer Service, SoftwareIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience level is required for the Senior Software Engineer, Voice role?
The role requires 5+ years of experience as a Software Engineer.
What technical skills are needed for this position?
Key skills include proficiency in backend technologies with a strong preference for Python, understanding of databases like MongoDB, PostgreSQL, ElasticSearch, and Redis, experience with 3rd party LLMs such as GPT, Azure, or Anthropic, and familiarity with telephony ecosystems including CCaaS, SIP, WebRTC, IVR, and VoIP protocols.
Is salary or compensation information provided for this role?
This information is not specified in the job description.
What is the company culture like at Ada?
Ada emphasizes individual ownership, personal and collective growth, and the value of 'Always Be Improving,' creating a challenging yet fulfilling environment where everyone is an 'Ada Owner' with shared equity.
What makes a strong candidate for this Senior Software Engineer role?
Strong candidates have 5+ years of software engineering experience, backend proficiency especially in Python, database knowledge, LLM experience, and telephony ecosystem familiarity, along with DevOps and API skills.
Ada
Automates customer service with AI chatbots
About Ada
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.
Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Risks
Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.
Differentiation
Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.
Upsides
Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.
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