Senior Software Engineer I - Client Ops [United Kingdom]

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Restaurant Technology, HospitalityIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science or a related field, and have at least 3 years of experience in software engineering, with a focus on backend development. Strong experience with modern programming languages and frameworks is required, as well as a solid understanding of software design principles and data structures. Familiarity with cloud technologies and DevOps practices is preferred.

Responsibilities

As a Senior Software Engineer I, you will be responsible for designing and implementing scalable, high-quality components and services, contributing to technical decision-making, collaborating with product managers and stakeholders, monitoring and improving system performance, and proactively supporting systems to resolve issues and prevent recurrence. You will also document and share knowledge effectively to ensure team alignment and continuous improvement.

Skills

SaaS

Software Architecture

Software Development

Scalability

Monitoring

Dashboard Development

Tool Development

Interface Development

Customer Support

Collaboration

Experimentation

Modern Technologies

Olo

SaaS platform for restaurant digital ordering

About Olo

Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.

New York City, New YorkHeadquarters

2005Year Founded

$176.4MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Company Match

Home Office Stipend

Company Equity

Parental Leave

Risks

Increased competition from Square's integrated solutions may attract Olo's clients.

Olo's reliance on partnerships poses risks if partners face operational difficulties.

Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.

Differentiation

Olo integrates seamlessly with existing restaurant systems for efficient order management.

Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.

Olo offers a dual revenue model with subscription fees and transaction-based income.

Upsides

Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.

The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.

Olo's relocation to One World Trade Center signifies growth and increased market presence.

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