Senior Site Reliability Engineer (Remote, US)

Senior Site Reliability Engineer

Position Overview

Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. We are seeking a Senior Site Reliability Engineer to join our team and build the technology infrastructure for Openly's insurance platform. You will play a crucial role in building, testing, and maintaining the infrastructure and the overall technology ecosystem that powers our insurance products and customer experiences.

Why Openly?

Openly was created to address a gap in the market for premium insurance made simple. We believe consumers deserve more complete coverage at competitive prices.

• The Price Difference: Utilizing cutting-edge data and technology for customizable, competitive pricing.
• The Policy Difference: Offering truly customizable coverages to meet individual protection needs.
• The Experience Difference: Focusing on making the home insurance purchasing process a better overall experience, from tailored claims handling to responsive customer service.

At Openly, our people are as important as our product. We prioritize collaboration, communication, and work-life balance. Our core values are:

• Integrity
• Empathy
• Teamwork
• Curiosity
• Urgency

We are committed to Diversity, Equity, & Inclusion, embracing individuality and believing that diverse teams are winning teams.

Responsibilities

• Build internal tooling to help engineers and the company understand and operate our system.
• Design and implement security best practices for our team and infrastructure.
• Automate repetitive tasks to reduce toil, including building and maintaining CI/CD infrastructure, developing CLI and ChatOps tools, and automating manual processes.
• Build infrastructure as code using declarative provisioning tools.
• Develop high signal-to-noise ratio monitoring and alerting policies and technology to help us meet our SLOs.
• Lead incident response and postmortems.
• Contribute to important architectural and operational decisions (e.g., microservices vs. monoliths, deployment techniques, technologies, policies).
• Participate in a regular on-call rotation to ensure 24/7 availability and rapid response to production incidents.

Our Stack

• Backend/Core: Go, Temporal, & Postgresql
• Frontend: Browser-based, VueJS, Webpack, Nuxt & Tailwind
• Research/Data Science: R, ArcGIS, Jupyter Notebooks, & Python
• Data: GCP GCS, BigQuery, Composer/Airflow, Cloud Functions, Postgres, SQL, Python, Aiven Debezium and Kafka, Fivetran
• Infrastructure: Google Cloud (Cloud Run, Kubernetes, Pub/Sub, BigQuery, CloudSQL), managed with Terraform. GitHub for code hosting, DataDog for monitoring, and CircleCI for CI/CD.
• Remote work tools: Slack, Zoom, Donut, Notion

Requirements

• 4+ years of professional/production experience developing and using infrastructure.

(Note: If you don't meet all criteria but are interested, please apply. We value enthusiasm and potential.)

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