Site Reliability Engineer (SRE)

Salary: $146,000 - $157,000 a year

Employment Type: Full-Time

Location Type: Remote

Position Overview

PointClickCare is seeking a Site Reliability Engineer (SRE) to join our SRE team, reporting to the SRE Manager. You will collaborate closely with Software Engineering and IT teams to identify, improve, automate, and innovate on challenges related to running a large-scale production system. At PointClickCare, we are a leading health tech company dedicated to helping providers deliver exceptional care through innovation, employee empowerment, and the strategic integration of AI.

About PointClickCare

PointClickCare is a founder-led, privately held health tech company with a mission to help providers deliver exceptional care. We empower our employees to push boundaries, innovate, and shape the future of healthcare. Our platform serves over 30,000 provider organizations, impacting millions of lives through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. We reinvest significantly in research and development, ensuring our employees have the resources to innovate and make a lasting impact.

Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, PointClickCare offers flexibility, growth opportunities, and meaningful work. We are redefining healthcare by leveraging AI to create a human-first, accelerated future. Employees utilize AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration and improving outcomes.

Learn more about PointClickCare:

• Life at PointClickCare
• Connect on Glassdoor and LinkedIn

Key Responsibilities

• Managing and maintaining Kubernetes clusters to support development teams deploying and promoting microservices across environments.
• Maintaining a stable, efficient build pipeline that minimizes the time required to bring code enhancements and new functionality to our customers.
• Building and provisioning resilient processes and infrastructure in Azure.
• Working to improve operations and processes to enable developers to fully own and successfully operate the services they are introducing.
• Automating all aspects of operations to ensure stability, efficiency, and consistent reproducibility across our operating environments.

Qualifications and Skills

• Proficient with Kubernetes and Docker.
• Familiarity with Puppet, Kafka, Redis, MySQL.
• Scripting proficiency in Python/Bash.
• Proficient with working in a Linux server environment.
• Proficient with Ansible and Terraform.
• Proficient with Git.
• Asset: Experience with Generative AI Code Assistants (e.g., Github Copilot) and knowledge of latest Generative AI Model capabilities.

PointClickCare Benefits & Perks

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition

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