Senior Site Reliability Engineer 2 at Pushpay

Colorado Springs, Colorado, United States

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$129,600 – $144,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Understand and exhibit the company's core values
Be highly aware of the profound security and compliance ramifications of the business (specifically PCI compliance requirements)
Subject matter expert in one or more features of the Pushpay infrastructure stack

Responsibilities

Review and debug code, systems and infrastructure
Perform validation and verification testing
Communicate progress, blockers and risks
Develop tools and automation by producing clean, efficient code
Maintain systems via a mix of manual and automated techniques
Participate in on-call support of the Pushpay products, if on the on-call roster
Review system generated events and alerts and industry sources for operational issues and security concerns
Produce value to the business by regularly shipping robust, high quality features into the production environment
Identify problems and risks in your own work, and that of others; suggest improvements to design and approach
Actively improve the operability of systems and operational awareness of our teams
Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
Identify, prioritize and execute tasks in the software development life cycle
Take the initiative to identify and/or fix issues before being assigned them
Recruit new Engineers (sales pitch, technical screens)
Contribute to SRE, Operability, Architecture Reviews with other engineering teams
Be a core contributor to a Pushpay guild
Develop high-quality system design and architecture
Break down larger pieces of work into small, well-scoped pieces for other team members
End-to-end responsibility on features of increasing complexity
Ensure more junior or new engineers understand not only what they are doing, but also why
Provide input into technical strategy and direction of the products, systems and infrastructure
Work closely with engineering managers and product managers in planning, scoping and resourcing feature work
Evangelize and demonstrate good practices, both in and outside the team
Ensure technical activities follow Pushpay engineering practices and are adequately socialized amongst the wider engineering team
Ensure architecture and design of outputs align with technical and product strategy
Communicate status and risk updates to stakeholders (including Delivery Manager, Engineering Manager and Product Manager) in regular and timely manner
Cross team collaboration
Translate between basic business requirements and technical requirements
Work with Software Engineers, Quality Assurance, Product and other parts of the business to review requirements and proposed solutions, providing input (including ideation, algorithms, processes and feature design)

Skills

Code Review

Debugging

Infrastructure

Automation

Testing

On-call Support

System Monitoring

Software Development

Pushpay

SaaS platform for community engagement and donations

About Pushpay

Pushpay provides software as a service (SaaS) solutions that help organizations in the faith, education, and nonprofit sectors connect with their communities. Their products utilize mobile technology to enhance community engagement and facilitate donations. Pushpay offers tools that allow churches, schools, and charities to strengthen their community bonds and manage contributions effectively. Unlike many competitors, Pushpay operates on a subscription-based model, generating revenue through recurring fees from its clients. The company's goal is to continue growing and innovating in order to improve community engagement and increase generosity.

Redmond, WashingtonHeadquarters

2011Year Founded

$13.2MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, Social ImpactIndustries

501-1,000Employees

Benefits

Career Development - We offer credits towards Audible audiobooks and Kindle books to help you grow your career. If it’s related to your job, we’ll buy you the book.

401(k) Matching - We hope you work here for a long time, and we’ll help you prepare for retirement with a matching program and vesting schedule that rivals most employers.

100% Medical Coverage - Healthy employees are critical to our success. That’s why we pay 100% of your medical premium and 50% of your dependent’s premium.

Corporate Giving - Generosity is more than a talking point here. We support employees in volunteering locally and participating in giving campaigns throughout the year.

Carpool Incentives - Traffic is the worst. Find a co-worker and beat the gridlock together with carpool incentives for using innovative apps like Scoop and Waze Carpool.

Unlimited Healthy Snacks - Our Nespresso machines power us through the gloomy winters (and all year long, to be honest). When that’s not enough, grab fresh fruit, veggies, or one of the dozen rotating snacks!

Risks

Emerging church technology platforms may erode Pushpay's market share.

Rapid adoption of AI by churches may outpace Pushpay's current offerings.

Economic uncertainties could reduce spending on technology solutions by churches.

Differentiation

Pushpay offers ChurchStaq, ParishStaq, and Resi Media suites for comprehensive church management.

The company integrates video streaming and live broadcasting in its church management platforms.

Pushpay's App Studio provides customizable mobile apps for enhanced digital church engagement.

Upsides

Increased adoption of AI-driven analytics enhances personalized community engagement strategies for churches.

The rise of hybrid church services creates opportunities for integrated SaaS solutions.

Growing interest in mobile-first solutions drives demand for Pushpay's customizable apps.

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