[Remote] Senior ServiceNow Configuration Specialist, IRM/TPRM at CVS Health

Connecticut, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of experience with eGRC Platforms such as SNOW GRC and Archer
3+ years of hands-on configuration experience with ServiceNow IRM and ServiceNow TPRM modules
2+ years of experience in the design, configure, and implement workflows, policies, and controls within ServiceNow GRC applications
2+ years of proficiency in JSON and JavaScript for scripting and occasional customization within ServiceNow
Prior experience with RSA Archer platform administration and configuration
Familiarity with ServiceNow platform architecture and integration capabilities
Knowledge of broader GRC processes, including policy management, issue management, and regulatory compliance
Strong problem-solving skills and ability to work in a fast-paced, dynamic environment juggling multiple initiatives
Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
Strong interpersonal skills, customer-centric attitude, open-mindedness, and ability to deal with cultural diversity
Understanding of industry regulations, compliance frameworks, risk frameworks, and leading risk, compliance, and resilience standards
Proven team player and team builder
Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience)

Responsibilities

Administer and configure ServiceNow Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) modules to meet stakeholder needs
Ensure internal platform configuration standards are met
Design, configure, and implement workflows, policies, and controls within ServiceNow GRC applications
Develop and maintain knowledge of ServiceNow platform architecture and integration capabilities
Collaborate with stakeholders to understand business requirements and translate them into ServiceNow configurations
Troubleshoot and resolve configuration issues in a timely and efficient manner
Develop and maintain documentation of ServiceNow configurations and workflows
Provide training and support to end-users on ServiceNow configurations and workflows
Stay up-to-date with industry regulations, compliance frameworks, risk frameworks, and leading risk, compliance, and resilience standards
Work collaboratively with cross-functional teams to achieve business objectives

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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