Ro

Senior Security Engineer

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Telehealth, PharmaceuticalsIndustries

Position Overview

  • Location Type:
  • Job Type: Full-time
  • Salary:

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As a Senior Security Engineer, you will be a key member of the team responsible for engineering, maintaining, and automating Ro’s security infrastructure. You will collaborate closely with the SOC, IT, Product Security, GRC, and Infrastructure teams to implement cloud- and SaaS-native security technologies that protect Ro’s systems and patients. Your work will directly support our ability to detect, investigate, and respond to security threats. This role demands strong technical expertise, an automation-first mindset, and a proactive, collaborative approach to building scalable, resilient security solutions.

Responsibilities

  • Lead the management, configuration, and automation of EDR and vulnerability management technologies, with a strong focus on fully leveraging CrowdStrike Falcon and its full suite of capabilities.
  • Support the daily management and operations of policies and configurations for Cloudflare Zero Trust Gateway solutions.
  • Partner closely with Security Operations, Product Security, IT, and other stakeholders to design and implement practical, risk-informed security controls.
  • Monitor industry trends and emerging threats to ensure security controls remain effective and modern.
  • Develop and maintain infrastructure-as-code and automation workflows for deploying and managing security controls at scale.
  • Take ownership of critical security tooling, drive continuous improvements that reduce risk and alert fatigue, and foster strong cross-functional partnerships to advance key security initiatives.

Requirements

  • 5+ years of experience in a Security Engineering role where you were directly responsible for engineering, maintaining and configuring security systems such as EDR, SWG, VPN, CASB, CSPM, and email security.
  • 2+ years of in-depth hands-on experience with a modern EDR platform, including deployment, policy tuning, threat hunting, real-time response.
  • Hands-on experience operating and tuning Secure Access Service Edge (SASE) or Secure Web Gateway (SWG) solutions in an enterprise environment, including practical experience with CASB and DLP for monitoring, enforcing policies and supporting incident response efforts.
  • Deep familiarity and hands-on experience with Splunk, including log ingestion, data parsing, content creation, detection engineering, and noise reduction.
  • Proven ability to take ownership of systems and projects, driving progress with minimal guidance—even in the absence of clear documentation or established processes.
  • An outgoing and collaborative teammate who prioritizes “getting it right over being right”.

Company Information

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

Skills

Security Infrastructure
Cloud Security
SaaS Security
Security Automation
Threat Detection
Incident Response
Collaboration with SOC, IT, Product Security, GRC, Infrastructure

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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