Senior Salesforce Administrator

Employment Type: Full-Time Location Type: Remote Salary: [Salary information not provided]

Position Overview

Procurify is seeking an analytical, detail-oriented, and collaborative Senior Salesforce Administrator to join our Revenue Operations team. You will be responsible for the management of Salesforce and the technologies that support our Marketing, Sales, and Customer Experience teams. This role is ideal for someone passionate about revenue operations, with a knack for integrations, data integrity, and a motivation to help team members and customers succeed. As a team player, you'll build cross-functional relationships and contribute to larger strategic objectives.

Responsibilities

GTM Tech Stack Ecosystem

• Own and manage the Salesforce infrastructure, including administration, security, data integrity, configuration, customization, and integrations.
• Oversee the end-to-end go-to-market (GTM) technology ecosystem, including sales, marketing automation, and customer experience platforms integrated with Salesforce.
• Lead the evaluation, selection, implementation, and deprecation of GTM technologies to ensure alignment with business needs.
• Partner with GTM stakeholders to introduce new technologies that drive productivity and efficiency.
• Serve as the primary point of contact for day-to-day support and issue resolution related to Salesforce and connected tools.
• Collaborate with Enablement and RevOps to ensure teams are trained and empowered to use the tech stack effectively.

Key Performance Indicators (KPIs):

• Seamless integration between systems
• High end-user adoption across GTM tools

Salesforce & Finance Systems

• Maintain and optimize the live integration between Salesforce and Sage Intacct.
• Ensure data consistency and integrity between Salesforce and financial systems.
• Continuously improve the custom CPQ (Configure, Price, Quote) solution in Salesforce.
• Design and manage scalable approval routing logic to enable self-service and maintain deal governance.

Key Performance Indicators (KPIs):

• 100% of Closed Won opportunities synced and invoiced through Sage
• 95%+ of opportunity approvals processed via self-serve Salesforce workflows

GTM Metrics & Reporting

• Build and maintain organization-wide performance dashboards in Salesforce.
• Collaborate cross-functionally with team leads to deliver actionable insights into team- and company-level performance.
• Drive adoption of centralized, trustworthy performance reporting.

Key Performance Indicators (KPIs):

• Full deprecation of Google Sheets for reporting
• 100% adoption of Salesforce as the source of truth for GTM metrics

Requirements

• 5+ years of Salesforce administration, configuration, and development experience.
• Proven experience with Salesforce Lightning Flows.
• A Salesforce certification is welcomed.
• Broad understanding of technical solutions to support marketing automation, sales, and customer service & support.
• Experience with project management for solutions development and implementation.
• Familiarity with integration techniques and technologies.
• Strong analytical and problem-solving skills.
• Expert Excel/Google Sheet skills for data manipulation and preparation.
• Ability to understand go-to-market business processes and implement systems to enable them.
• Excellent communication skills, with the ability to explain complex technical issues in simple terms.
• A bias for documentation.
• Comfortable working with remote teams across different time zones.

Company Information

Procurify is the AI-enhanced procurement and AP automation platform for the mid-market, making it easy for organizations to take control of spend and save money.