Senior Sales System Engineer 2 at AT&T

Tulsa, Oklahoma, United States

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$76,800 – $128,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

Bachelor’s degree (BS/BA) desired
5+ years of sales related experience
Wireline knowledge
AT&T Product Knowledge, AT&T Systems, and tools knowledge (large focus on Cloud Voice, Cyber Security, SD-WAN, Wi-Fi)
Valid driver’s license with a satisfactory driving record, current auto insurance, and a reliable vehicle

Responsibilities

Serve as a subject matter expert, providing technical guidance and consultation to direct sales teams and customers on the design, customization, and implementation of complex technical products and services
Lead the design, development, and implementation of advanced sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development community
Ensure product integration, troubleshoot issues, support sales plans, and provide training to sales teams and customers
Manage deployment projects, align technical solutions with business goals, and lead technical discussions in client meetings
Design solutions, support sales presentations, create prototypes, maintain product knowledge, and document systems and processes
Manage mid-size to large, complex sales with moderate supervision
Utilize advanced data analysis, creative problem-solving, and exercise judgment
Lead presentations and mentor less experienced peers
Acquire new business and conduct customer visits in the field; collaborate with team from assigned office location when not in the field

Skills

Key technologies and capabilities for this role

salesdata analysissystem designtechnical consultationproject managementproduct integrationtroubleshootingprototypingpresentationscustomer supportprocess improvement

Questions & Answers

Common questions about this position

What is the compensation for the Senior Sales System Engineer 2 role?

The role offers a base salary between $76,800 - $128,000 plus $26,400 in commissions, with a total target compensation of $103,200 - $154,400. Individual starting salary may depend on geography, experience, expertise, and education/training.

Is this a remote position or does it require office work?

Sales employees focus on acquiring new business and customer visits in the field, and when not in the field, they collaborate with their team from their assigned office location if available.

What skills and experience are required for this position?

Candidates need 5+ years of sales related experience, Wireline knowledge, and AT&T Product Knowledge including AT&T Systems and tools with a large focus on Cloud Voice, Cyber Security, SD-WAN, and Wi-Fi. A Bachelor’s degree (BS/BA) is desired.

What benefits are offered to employees?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement program, paid time off and holidays (at least 23 days of vacation each year), plus discounts on products and services.

What makes a strong candidate for this role?

A strong candidate has 5+ years of sales experience, knowledge of Wireline and AT&T products like Cloud Voice, Cyber Security, SD-WAN, Wi-Fi, a valid driver’s license with a satisfactory driving record, current auto insurance, and a reliable vehicle.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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