Senior Sales Support Representative at Caterpillar Inc.

Nashville, Tennessee, United States

Caterpillar Inc. Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Construction, Mining, Heavy Equipment, Financial ServicesIndustries

Requirements

  • Data-Driven and Analytical Mindset: Demonstrated ability to work with data to uncover insights, identify emerging trends, detect gaps, and determine materiality/impact in performance and processes; comfortable navigating complex datasets, recognizing patterns, and applying critical thinking to proactively address business challenges and inform strategic decision-making
  • Technical Aptitude: Aptitudes for analysis and reporting tools such as Power BI, Power Automate, Excel, and Salesforce reporting and dashboards; technical skills used in the creation and maintenance of data analysis (prior experience not required but differentiates strong candidates)
  • Strong Business Acumen and Problem Solving: Demonstrated ability to identify business challenges, interpret data to uncover root causes, and drive to resolution within short deadlines

Responsibilities

  • Provides finance quotations to Cat Dealers, customers and internal staff, including various suggested alternatives or scenarios
  • Provide valuable subject matter expertise on financial products to Cat Dealers, customers and internal staff, including financial merchandising programs and benefits of working with Caterpillar Financial
  • May work with Dealers and internal staff to develop and coordinate merchandising focus programs and assist in sales promotions
  • Understands and can efficiently utilize local office systems
  • May generate and send document packages to Dealers, customers and internal staff
  • Utilizes knowledge of financial transactions, state, federal, personal and property taxes and UCC

Skills

Sales Support
Customer Financing
Sales
Account Management
CRM

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters
1925Year Founded
$143.5KTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries
10,001+Employees

Benefits

Annual incentive bonus plan
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.
Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.
Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.
The company integrates AI and IoT to enhance machinery performance and customer satisfaction.
Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.
Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.
Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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