Senior Sales Representative - Mining at Caterpillar Inc.

Oakville, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mining, Heavy MachineryIndustries

Requirements

Deep understanding of mining industry value drivers, particularly within underground and surface applications
Experience in commercial, marketing, operational technology, information technology, or mining industry
Ability to align customer needs and satisfaction as primary considerations in all business decisions and leverage that information in creating customized solutions (Customer Focus)
Strong analytical skills and sound judgment for productive decision-making (Decision Making & Critical Thinking)
Self-starter with leadership skills, commercial acumen, and ability to work independently in a fast-paced environment (Effective Communications)
Expertise in successful negotiation concepts and techniques; ability to negotiate collaboratively with internal and external stakeholders (Negotiating)
Ability to establish and maintain strong working relationships with clients, vendors, and peers (Relationship Management)
Skilled in exploring and developing potential areas of business growth (Business Development)
Ability to articulate product/service value and differentiate offerings to meet customer needs (Value Selling)
Dealer/Channel management (Top Candidate)

Responsibilities

Achieve and exceed sales targets; execute the annual operating plan within your territory
Develop and maintain strong relationships with Cat Dealers and mining customers
Drive business development initiatives and support product certifications in new markets
Provide strategic input into territory planning and growth initiatives
Act as the primary liaison for Voice of Customer (VOC) and Voice of Dealer (VOD), providing valuable insights to internal teams
Monitor customer satisfaction and loyalty drivers, ensuring continuous improvement
Serve as a trusted advisor to customers and dealers on technology adoption
Analyze market trends, competitive landscape, and economic factors to identify growth opportunities
Participate in monthly forecast reviews and provide accurate reporting via Salesforce CRM
Contribute to strategic planning and execution of regional sales campaigns
Lead and support dealer/customer training sessions and application consulting
Execute commercial programs and campaigns, including hardware/software upgrades
Mentor and coach junior sales representatives on best practices
Partner with internal teams across product development, support, deployment, and marketing to shape industry solutions
Establish and uphold project policies and guidelines to meet strategic goals and deliver results
Lead the full sales cycle—from prospecting and relationship building to quoting, negotiating, and closing deals—while ensuring exceptional customer satisfaction and dealer engagement across your assigned territory

Skills

Sales

Territory Management

Business Development

Relationship Building

Negotiating

MineStar Technology

Mining Operations

Customer Satisfaction

Dealer Engagement

Voice of Customer

Voice of Dealer

Strategic Sales

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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