Senior Reputation Communications Manager at Zoox

Foster City, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AutomotiveIndustries

Requirements

8+ years of experience in crisis communications, issues management or corporate communications, preferably within a fast-paced environment
Proven experience managing high-stakes communications during crisis situations
Proven track record of calm under pressure and tight deadlines
Proactive and collaborative problem-solver, with exceptional writing and editing skills
Ability to simplify complex topics into understandable and consumer-forward content
Exceptional attention to detail and strong organizational skills
Comfortable serving as a public spokesperson
Bachelor's degree in communications, public relations, journalism, or a related field
Deep understanding of the current media landscape
Experience with high-profile incidents
Proven history in protecting corporate brands

Responsibilities

Create and execute communications strategies for emerging situations of varying degrees, often in a tight time frame
Maintain and write crisis communication plans and drive them from development to completion
Serve as a primary point of contact for media inquiries related to crisis issues, engaging directly with the media as situations develop
Manage relationships with key journalists and media contacts
Monitor media coverage and work closely with the social media team to identify potential issues before they escalate
Work with the broader Communications & Marketing team, Product, Legal, Safety, Policy, Operations, and other teams to align on crisis response strategies and ensure clear, precise communications across all stakeholders
Develop and implement strategies to communicate clearly and protect our corporate brand, both proactively and reactively, during times of heightened attention
Draft playbooks, statements, FAQs, and talking points that maintain transparency for a broad range of audiences at different stages of an issue

Skills

Crisis Communications

Media Relations

Reputation Management

Strategic Communications

Social Media Monitoring

Journalist Relations

Zoox

Develops autonomous electric ride-hailing vehicles

About Zoox

Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$1,206.2MTotal Funding

ACQUISITIONCompany Stage

Automotive & Transportation, Energy, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Maternity & Paternity Leave

Vacation & Paid Time Off

Sick Days

Free Lunch or Snacks

Employee Assitance Program

Risks

Increased competition from Waymo and Cruise may impact Zoox's market share.

Expansion into new cities introduces regulatory and operational challenges for Zoox.

Partnership with Williams Racing may divert focus from core vehicle development.

Differentiation

Zoox designs vehicles specifically for autonomous operation, unlike retrofitting existing cars.

Zoox's vehicles feature a unique, futuristic design with advanced AI systems.

Zoox offers a fully integrated ride-hailing service optimized for safety and efficiency.

Upsides

Zoox's expansion into Austin and Miami opens new markets and data collection opportunities.

Partnership with Williams Racing boosts Zoox's brand visibility in the U.S. market.

Hiring former Tesla executive Gao could accelerate Zoox's technological advancements.

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