Senior Relationship/Trust Advisor, WM at Northern Trust

Winnetka, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

12 - 15 years’ experience as a relationship manager in trust administration, estate administration, estate planning, or related fields
Experience in working with ultra-high net worth (UHNW) clients (preferred)
Ability to manage a complex portfolio of over a million and/or bill (incomplete in description, implied high-value accounts)
Clear knowledge of governing documents and account agreements
Depth of knowledge of fiduciary duties and applicable laws, including trust and tax law
Knowledge of estate planning techniques, financial planning, asset management, and prudent investment principles
Working knowledge of various NT resources
Knowledge of NT fiduciary standards and practices

Responsibilities

Manages complex wealth management (HNW and UHNW) client relationships and delivers high quality fiduciary and administrative services
Assumes primary responsibility for overall client satisfaction by collaborating with service team and NT resources for timely service delivery, issue resolution, and communication
Coordinates with client’s professional advisors to identify and implement advisory solutions
Manages assigned account base by developing thorough understanding of client’s needs and goals with client service team, clients, and advisors
Leads client conversations for life driven wealth management, providing proactive advice on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions
Explains complicated concepts to clients using non-technical terminology and offers advisory solutions
Identifies opportunities for relationship enhancement using fiduciary knowledge, experience, and NT resources
Provides proactive client service with responsiveness, diplomacy, and tact via written and verbal communication
Applies fiduciary knowledge and judgment to relationships, complies with internal policies for risk management, and resolves fiduciary risk issues
Cultivates relationships with referral sources and external professional advisors to build business and develop new opportunities
Participates in community and professional organizations representing NT and showcases expertise/thought leadership
Travels to meet clients as appropriate for revenue, new business, or servicing
Teaches and mentors less experienced partners
Provides leadership on fiduciary projects and committees
Works collaboratively with internal partners and external advisors to identify client needs/goals and develop advice-driven solutions
Implements complex initiatives involving multiple disciplines and/or ambiguous issues
Pursues ongoing development of fiduciary and advisory knowledge through training and experience