Senior Quality Assurance Analyst

About Nutrafol

#KeepGrowing with Nutrafol We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About the Role

Nutrafol is searching for a QA Analyst to join our team. Our ideal candidate will combine technical know-how, critical thinking, and relentless attention to detail to ensure deliverables are top quality. We are a highly motivated, collaborative, fast-moving team with an entrepreneurial spirit and bias for action. If you're interested in joining a rapidly growing, dynamic, creative, and innovative company, then this may be the perfect opportunity for you!

Responsibilities

• Manually test the Nutrafol mobile app and Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change
• Find, clearly report, and track bugs and other defects in JIRA, working in close collaboration with the QA lead, product managers, and developers to solve issues
• Test the mobile app across multiple devices and iOS/Android versions
• Test e-commerce site across desktop, mobile, and tablet viewports and devices, as well as test across different browsers
• Ability to quickly understand testing tasks and follow through on testing in a timely manner

Requirements

• Minimum 6+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment
• Good knowledge of JIRA and other QA/development tools
• Good understanding of Agile workflow and development methodologies
• Experience working with multidisciplinary teams of developers, designers, product managers, and testers
• Strong attention to detail and exceptional communication skills (oral and written)
• Passionate about the customer experience, and what can be done to improve it

Preferred Qualifications

• Experience with Magento testing and operations

Compensation

Salary Range: $110,000 - $125,000 USD

Perks & Benefits

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs

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