Senior QA (AU Retail, Hybrid) at Connectly

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, MarketingIndustries

Requirements

Minimum 3-5 years of experience in a Quality Assurance role
Focus on marketing technology, CDP systems, and/or customer data management
Proven technical experience testing complex workflows, data integrations, and platform calculations in Adobe Campaign Classic and Salesforce Marketing Cloud
Deep understanding of data flows, data synchronization, segmentation, and audience creation within marketing automation and CDP systems
Strong experience in validating data accuracy and integration quality
Proven track record in validating workflows, email campaigns, automated customer journeys, and cross-channel marketing automation
Expertise in testing audience segmentation, personalization, and dynamic content delivery in automated campaigns
Nice to have: Experience with Adobe Campaign Classic and Salesforce Marketing Cloud
Availability for Monday-Friday schedule, 06:00 AM - 06:00 PM Manila Time (Hybrid in Metro Manila)

Responsibilities

Collaborate closely with the marketing, data science, IT, and development teams to understand business needs and technical requirements
Translate these needs into test cases and ensure all requirements are met through testing
Develop comprehensive test plans and strategies for marketing automation platforms (e.g., Adobe Campaign Classic, Salesforce Marketing Cloud, Hightouch, Adobe Audience Manager, Internal CDP) to validate technical integrations, workflow automations, segmentation logic, personalization features, and other marketing initiatives
Create and maintain clear, comprehensive documentation of testing processes, test cases, and results
Document any issues or defects found during testing and communicate these findings to the development teams for resolution
Serve as a subject matter expert on marketing automation and CDP systems, providing guidance to stakeholders regarding testing processes, technical requirements, and quality standards
Continuously assess and enhance testing methodologies, tools, and workflows to improve efficiency, accuracy, and overall quality
Work closely with other Quality Assurance team members within the company to align testing methodologies to wider business processes

Skills

Key technologies and capabilities for this role

Adobe Campaign ClassicSalesforce Marketing CloudHightouchAdobe Audience ManagerCDP SystemsQuality AssuranceData IntegrationWorkflow TestingAudience SegmentationData SynchronizationPersonalization TestingTest Case DevelopmentMarketing Automation

Questions & Answers

Common questions about this position

What is the work schedule and location setup for this role?

The position is hybrid and full-time with a Monday-Friday schedule from 06:00 AM to 06:00 PM Manila Time.

What are the key technical skills required for this Senior QA position?

Candidates need 3-5 years in QA with focus on marketing technology, CDP systems, testing complex workflows and data integrations in Adobe Campaign Classic and Salesforce Marketing Cloud, deep understanding of data flows, segmentation, and validating data accuracy and workflows.

What benefits does ConnectOS offer?

Benefits include hybrid work setup, medical, dental coverage and life insurance from day 1, paid vacation and sick leave with quarterly sick leave conversion, competitive salary package and annual appraisal, financial assistance program, mandatory government benefits and 13th month pay, complimentary sleeping quarters, coffee, office fitness, and wellness facilities.

What is the company culture like at ConnectOS?

ConnectOS is certified as a Great Place to Work, offers complimentary perks like sleeping quarters, coffee, fitness, and wellness facilities, and emphasizes collaboration across marketing, data science, IT, and development teams while aligning QA methodologies company-wide.

What makes a strong candidate for this Senior QA role?

A strong candidate has 3-5 years of QA experience focused on marketing tech, CDP systems, and hands-on testing in Adobe Campaign Classic and Salesforce Marketing Cloud, with nice-to-have direct expertise in those platforms.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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