Polly

Senior Project Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Capital markets, Financial Services, SaaSIndustries

Senior Project Manager

Employment Type: Full-time

Position Overview

As a Senior Project Manager at Polly, you will own the planning and execution of customer implementation projects, helping lenders successfully adopt our modern, cloud-native capital markets solutions. You bring strong organizational skills, attention to detail, and a customer-first mindset to every engagement, ensuring a seamless onboarding experience and long-term customer success.

Responsibilities

  • Manage and deliver multiple customer SaaS implementation projects from kickoff through go live.
  • Partner with cross-functional teams to ensure aligned delivery and timely resolution of project issues.
  • Lead customer onboarding calls, develop and maintain project plans, and track against key milestones.
  • Identify and escalate project risks or blockers, recommending mitigation strategies where needed.
  • Continuously improve internal processes and documentation to support a scalable implementation framework.
  • Build strong, trust-based relationships with customers and internal stakeholders.

Requirements

  • 5+ years of project or program management experience, ideally in SaaS or enterprise software.
  • Demonstrated ability to manage cross-functional initiatives and communicate with technical and non-technical stakeholders.
  • Familiarity with project management tools like Asana, Jira, or equivalent.
  • Experience in mortgage tech or financial services is a plus.
  • PMP or equivalent certification is a bonus.
  • Excellent written and verbal communication skills.

Why Join Polly?

  • High Bar of Talent: Polly consistently performs in the top quartile of start-up companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and <5% of those that enter the interview process are presented with an offer.
  • Disruptive Mission: Mortgage capital markets is historically an under-innovated space; Polly is committed to changing that. Our purpose-built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo.
  • Individual Impact & Growth: Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, cross-functional teams, and impactful projects, giving you a unique opportunity to build and hone your skills.
  • Hybrid Workplace with Innovation at the Core: Here at Polly, we believe in blending flexibility with in-person collaboration. With a hybrid model, our employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco (remote available for this role, hybrid strongly preferred), driving forward-thinking solutions and fostering teamwork.

Employee Benefits

  • Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impact/contributions.
  • Comprehensive Health Coverage: Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind.
  • Flexible Vacation, Done Right: Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life.
  • Hybrid Environment: Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco.

Interview Process

  • Round 1: 30 minute 1:1 with a Polly Talent Team Member
  • Round 2: 30 minute 1:1 with Polly’s Director, Professional Services
  • Round 3: Take Home Assessment + Assessment Presentation
  • Round 4: 30 minute 2:1 with Polly's Director, Sales + a Senior Implementation Consultant
  • Round 5: 30 minute 1:1 with Polly’s VP, Customer

Application Instructions

Please apply through the described interview process.

Company Information

Polly is revolutionizing the mortgage capital markets space with its modern, cloud-native platform. We are a high-growth company committed to innovation and empowering our lender customers.

Skills

Project Management
SaaS implementation
Customer onboarding
Cross-functional team management
Risk management
Process improvement
Asana
Jira
Mortgage tech
Financial services
PMP certification
Communication skills

Polly

Cloud-based platform for mortgage operations

About Polly

Polly.io offers a platform designed to improve the mortgage industry by making operations more efficient for lenders. The platform is cloud-based, which means it uses internet technology to provide secure and scalable services. This allows lenders to access advanced tools for data analysis and machine learning, helping them to price loans and manage loan locks more accurately and quickly than traditional methods. Polly.io also features a Loan Trading Exchange that connects buyers and sellers of mortgage loans, making the process more transparent and efficient. By providing real-time analytics and market insights, Polly.io helps lenders make better decisions. The goal of Polly.io is to empower lenders of all sizes to enhance their productivity and profitability through its comprehensive suite of tools.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$74.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Professional growth & upward mobility
Competitive salaries
100% paid medical/vision/dental/disability/life insurance
Unlimited PTO
Remote environment

Risks

Increased competition from similar fintech solutions could erode Polly's market share.
Continuous technological advancements may require costly updates to Polly's platform.
Economic downturns could negatively impact demand for Polly's mortgage services.

Differentiation

Polly offers the industry's first cloud-native, commercially scalable Product and Pricing Engine.
The platform integrates advanced data science and machine learning for superior mortgage pricing accuracy.
Polly's Loan Trading Exchange enhances transparency and efficiency in the mortgage loan sale cycle.

Upsides

Polly's cloud-based platform aligns with the industry's digital transformation trend.
The integration with nCino enhances loan officer mobility and engagement opportunities.
Polly's Lender Intelligence tool provides valuable market insights for data-driven decisions.

Land your dream remote job 3x faster with AI