Senior Manager, Special Operations
EvenUp- Full Time
- Mid-level (3 to 4 years)
Candidates should possess 5+ years of experience in a product or technology leadership role, demonstrating a proven track record of successful operational strategy, development, and execution. They should also have 5+ years of experience with program and project management methodologies and tools, along with a Bachelor’s degree in Business, Technology, Engineering, or a related field, or equivalent program/project management experience. Exposure to legal and/or information security operations, regulated environments, ISO27xxx, NIST, GDPR et al. is preferred.
The Senior Program Manager- Legal, Security & Fraud will be responsible for establishing programs to accelerate operational excellence, streamline processes, and support the delivery of key objectives. They will develop, manage, and report on project requirements, plans, risks, and challenges, acting as an ambassador to gather and report on critical information from stakeholders. This role involves engaging business sponsors and executive leadership to communicate project objectives and progress, ensuring agreement and alignment with stakeholders, and creating and maintaining project documentation repositories.
Cloud communications and collaboration platform
8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.