Principal Program Manager
Fieldguide225,000 - 260,000 USD/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree and possess at least 8 years of experience in program management, with a focus on large-scale technical programs and cloud migration initiatives. Strong technical acumen, outstanding communication skills, and a passion for modernizing systems are required, along with the ability to translate technical requirements into actionable programs and mitigate risks.
Responsibilities
The Principal Technical Program Manager will lead end-to-end planning and execution of cloud migration initiatives, collaborating with engineering, infrastructure, DevOps, and product teams to define migration scope, strategy, and timelines. They will identify and manage interdependencies, technical risks, and mitigation plans, develop and maintain program documentation, schedules, and communication plans, and drive stakeholder alignment while creating visibility into program status and progress through regular reporting to senior leadership.
Skills
Cloud Migration
Program Management
Technical Program Management
Cloud-native Infrastructure
Migration Planning
Stakeholder Collaboration
Risk Mitigation
Agile/Iterative Environment
LivePerson
Digital customer engagement and communication tools
About LivePerson
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.
Key Metrics
New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees