Senior Program Manager, Fund Administration

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Juniper Square's mission is to unlock the full potential of private markets by digitizing these markets, bringing efficiency, transparency, and access. This role involves defining, planning, and executing strategic programs within Fund Administration.

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical offices in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time.

Responsibilities

• Define, plan, and execute strategic programs within Fund Administration, including system implementations, process re-engineering, regulatory initiatives, and product enhancements.
• Operate autonomously, managing complex programs end-to-end without relying on a dedicated team to execute deliverables.
• Collaborate closely with stakeholders across operations, technology, product, legal, compliance, and client-facing teams to gather requirements, define scope, and align on goals.
• Effectively manage expectations and maintain strong communication with senior leadership.
• Build strong cross-functional relationships by understanding organizational structure, key stakeholders, and broader business objectives.
• Communicate clearly and concisely, simplifying complex topics and tailoring messaging for diverse audiences, including executive leadership.
• Develop detailed program plans covering timelines, resource allocation, risk mitigation, and budgets.
• Drive accountability, track progress, resolve roadblocks, and ensure delivery on time and within scope.
• Act as a connector and integrator across teams—identify dependencies early, anticipate risks, and keep teams aligned toward shared outcomes.
• Demonstrate a strong bias for action—take initiative, address needs proactively, and bring forward improvements that drive better collaboration and execution.
• Analyze existing fund administration processes to identify inefficiencies, implement improvements, and champion best practices and continuous improvement.
• Lead implementation and integration of fund administration systems in partnership with IT and external vendors, ensuring seamless rollouts and user adoption.
• Identify and mitigate program risks, ensuring alignment with relevant regulatory requirements and internal policies.
• Develop and lead change management strategies to support adoption of new systems, processes, or structures with minimal disruption.
• Provide regular updates on program status, risks, and key milestones to stakeholders, including executive leadership.

Qualifications

• 7-10+ years of progressive experience in program management, with at least 5 years specifically within the fund administration industry (e.g., hedge funds, private equity funds, mutual funds, alternative investments).
• Demonstrated experience leading large-scale, complex programs with significant business impact.
• Bachelor's degree in Business Administration, Finance, Economics, or a related field. Master's degree or PMP certification is highly preferred.
• Proven track record of successfully implementing new technologies and driving operational efficiencies in a financial services context.
• Deep understanding of fund administration lifecycles, processes, and regulatory requirements (e.g., NAV calculation, investor relations, transfer agency, compliance, reporting).
• Proficiency in project management methodologies.