Senior Program Manager at SoundCloud

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music Technology, TechnologyIndustries

Requirements

Ability to quickly establish and build close working relationships with team members of varying backgrounds and positions within an organization
Experience in implementing cross-functional business efforts. Effective in influencing high-quality decisions, solving and/or escalating issues and meeting deadlines. Ability to juggle multiple priorities
Strong presentation skills - including building effective presentations for executive audiences
Strong critical thinking skills. Ability to analyze areas and processes within a cross-functional team, work with leadership to align around recommendations and then implement
Excellent written and verbal communication skills
Comfort with ambiguity and motivated to solve complex problems
Solution-oriented, collaborative & curious mindset
Experience defining, managing and executing projects from start to finish. May include project management, data gathering, problem-solving, and communicating recommendations

Responsibilities

Lead the planning and execution of key priorities, programs and initiatives across the shared Soundcloud platform and foundational capabilities
Collaborate with cross-functional teams to define project goals, scope, timeline, and deliverables
Monitor programs & metrics, identify risks, and proactively implement solutions to ensure successful outcomes
Drive effective communication across teams and stakeholders, ensuring alignment and transparency
Foster strong working relationships across the business to facilitate program success
Develop compelling leadership presentations for use during key meetings with internal stakeholders
Assist in troubleshooting operational issues from delivery teams to partners as they surface; assist in testing solutions and ensuring that root causes are fixed
Conduct regular reviews and evaluations of program or workstream performance, identifying areas for improvement and implementing adjustments and communications as needed

Skills

Key technologies and capabilities for this role

Program ManagementProject RoadmapsCross-Functional CollaborationRisk ManagementStakeholder CommunicationPlatform EnablementShared ServicesMetrics MonitoringAI Experimentation

Questions & Answers

Common questions about this position

What is the salary range for the Senior Program Manager position?

This information is not specified in the job description.

Is this Senior Program Manager role remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Senior Program Manager role?

Key skills include ability to quickly establish working relationships, experience implementing cross-functional efforts with influencing decisions and meeting deadlines, strong presentation skills for executives, and strong critical thinking skills.

What is the company culture like at SoundCloud for this role?

The role emphasizes fostering strong working relationships across the business, collaborating with cross-functional teams, and driving effective communication for alignment and transparency.

What makes a strong candidate for the Senior Program Manager position?

Strong candidates have experience leading cross-functional programs, strong presentation and critical thinking skills, and the ability to build relationships while influencing decisions and managing multiple priorities.

SoundCloud

Digital music streaming platform for creators

About SoundCloud

SoundCloud is a digital music streaming platform that allows users to listen to a vast library of over 265 million music tracks for free. Users can access music online, making it a popular choice for individual listeners, artists, bands, DJs, and audio creators. The platform operates on a multifaceted business model, offering a free tier with ads and premium subscription plans like SoundCloud Go and SoundCloud Go+, which provide ad-free listening, offline access, and higher audio quality. Additionally, SoundCloud has a monetization program called SoundCloud Premier, which enables artists to earn money from their tracks through ad revenue and fan support. This focus on both music consumers and creators, along with its extensive library and community of content creators, sets SoundCloud apart from its competitors. The company's goal is to enrich the music experience for users while providing opportunities for artists to monetize their work.

Berlin, GermanyHeadquarters

2007Year Founded

$450.8MTotal Funding

SERIES_GCompany Stage

Consumer Software, EntertainmentIndustries

501-1,000Employees

Benefits

Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources

Robust 401k program

Employee Stock Ownership Plan

Generous professional development allowance

Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!

Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually

16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children

Various snacks, goodies, and 2 free lunches weekly when at the office

Risks

Cheaper artist plans may reduce revenue per user without a subscriber increase.

SoundCloud's merch store faces competition from established platforms like Bandcamp and Teespring.

New algorithms may face backlash if perceived as unfair or ineffective by artists.

Differentiation

SoundCloud offers a unique social platform for creators to connect with fans globally.

The platform's vast library of 265 million tracks sets it apart from competitors.

SoundCloud's artist monetization program, SoundCloud Premier, attracts a diverse creator community.

Upsides

AI-driven music tools enhance user engagement with personalized experiences and innovative content.

'Fan-powered' Buzzing Playlists increase user interaction by spotlighting emerging artists.

The beta merchandise program provides additional revenue streams, enhancing artist loyalty.

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