Senior Product Operations Manager at Quadric

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Insurtech, TechnologyIndustries

Requirements

Expertise in maintaining product reliability and supporting rapid growth/expanding customer base
Experience owning complex operational frameworks and managing critical escalations
Ability to serve as primary operational expert for challenging production issues
Proficiency in Linear configuration, workflows, and best practices
Skills in building and maintaining comprehensive dashboards for product usage and features

Responsibilities

Standardize and own product development processes including feature request intake, prioritization frameworks, and release management across all product lines
Continuously identify opportunities to leverage AI for automating workflows, improving decision-making, and enhancing operational efficiency across all areas of responsibility
Own Linear administration, configuration, workflows, and best practices to ensure efficient systems for product and engineering teams
Own triage and management of complex SLAs for bugs requiring Product team attention, including enterprise-level escalations and critical production issues
Build and maintain comprehensive dashboards for product usage and features
Ensure product runs smoothly, issues are resolved efficiently, and cross-functional teams remain aligned
Drive operational excellence across expanding product portfolio

Skills

Key technologies and capabilities for this role

Product OperationsInsurance RenewalsAI AutomationData InsightsWorkflow Optimization

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

Quandri is a hybrid company with ⅔ of the team in Vancouver and the rest distributed; Vancouver-based employees are expected to be in the office in Olympic Village three days a week, balancing flexibility with in-person collaboration.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the key responsibilities or skills needed for the Senior Product Operations Manager role?

The role involves ensuring the product runs smoothly, resolving issues efficiently, owning complex operational frameworks, managing critical escalations, and serving as the primary operational expert for challenging production issues while driving operational excellence.

What is the company culture like at Quandri?

Quandri models its culture as a crew of interstellar astronauts called Quandronauts, committed to building a diverse and multi-faceted company while transforming the insurance industry.

What makes a strong candidate for this Senior Product Operations Manager position?

A strong candidate thrives in a senior execution role, excels at operational excellence, managing escalations, aligning cross-functional teams, and handling complex frameworks in a fast-growing, hybrid environment focused on product health and user experiences.

Quadric

Simplifies SoC design for machine learning

About Quadric

Quadric focuses on simplifying the design and programming of System on Chips (SoCs) specifically for machine learning applications. Their main product is the Chimera, a General-Purpose Neural Processing Unit (GPNPU) that combines matrix and vector operations with scalar control code in a single execution pipeline. This design allows developers to avoid splitting application code across different processors, making the development process more efficient. Quadric serves clients in the semiconductor industry, including SoC developers and manufacturers, who need to improve their machine learning capabilities. Unlike competitors, Quadric offers a comprehensive solution that includes both hardware and software tools, such as the Chimera LLVM C Compiler and the Chimera Instruction Set Simulator, enabling developers to design, simulate, and deploy their applications effectively. The goal of Quadric is to enhance the performance and ease of development for machine learning applications on SoCs.

Burlingame, CaliforniaHeadquarters

2017Year Founded

$42.1MTotal Funding

DEBTCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Company Equity

Risks

Increased competition from established semiconductor companies threatens market share.

Rapid AI advancements may outpace Quadric's current product offerings.

Potential IP disputes could lead to costly legal battles.

Differentiation

Chimera GPNPU integrates matrix, vector, and scalar operations in one pipeline.

Quadric's GPNPU runs C code, enhancing versatility for neural network operations.

Quadric offers a unified architecture for ML inference and C++ processing.

Upsides

Quadric's Series B funding boosts expansion of engineering and commercial teams.

Partnership with Ams Osram enhances smart sensing solutions for edge applications.

Quadric Developer Studio simplifies AI and ML application development.

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