Product Operations Engineer
Coder113,000 - 194,000 USD/year
- Full Time
- Junior (1 to 2 years)
$170,000 – $220,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Data & AnalyticsIndustries
Requirements
Candidates should have over 5 years of experience in software engineering, technical operations, or product support, focusing on automation and system optimization. Strong coding skills in Go, Java, Python, or a similar language are required, along with experience in deploying and maintaining production-level code. Experience in incident management, debugging, and operational troubleshooting is necessary, as well as a deep understanding of SDLC, QA processes, APIs, and system reliability best practices. Excellent problem-solving and communication skills are essential, with the ability to explain technical concepts to non-technical stakeholders.
Responsibilities
The Senior Product Operations Engineer will design and develop scalable automation solutions to improve operational efficiency and enhance system performance. They will write, test, and deploy production-quality code to optimize workflows and resolve complex technical issues. The role involves building and refining incident response processes, ensuring timely triage, root cause analysis, and resolution in alignment with SLAs. The engineer will collaborate with Product, Engineering, and Business teams to solve technical challenges and drive process efficiencies, leveraging analytics to identify bottlenecks and monitor system health for continuous improvements.
Skills
Go
Java
Python
Automation
System Optimization
Incident Management
Debugging
SDLC
QA Processes
APIs
System Reliability
Problem-Solving
Communication
Imprint
Designs and manages co-branded credit card programs
About Imprint
Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.
Key Metrics
New York City, New YorkHeadquarters
2020Year Founded
$197.5MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees