Principal Product Manager – APIs, Partner Integrations
SmarshFull Time
Expert & Leadership (9+ years)
Candidates must possess at least 6 years of product management experience covering the entire product lifecycle, along with experience with compliance frameworks such as HIPAA, GDPR, and ISO. A Bachelor's degree in computer science, engineering, or a related field is required, as are exceptional written and oral communication skills, an action-oriented approach, and strong collaboration skills. Experience in Healthcare or regulated video services, managing strategic partnerships, and prior involvement in go-to-market or commercial strategy are considered a plus.
The Senior Product Manager will define and execute vertical strategies for regulated industries like Healthcare, ensuring compliance with HIPAA, GDPR, and regional security standards. They will own product packaging, pricing, and global competitive positioning, conduct market and competitive analysis to identify trends and opportunities, and maintain the product roadmap in collaboration with other Product Managers. This role involves driving global cross-functional teams, defining key metrics to evaluate product performance, leading strategic AI and healthcare partnerships, and collaborating with Developer Relations and Marketing to drive product adoption.
Cloud-based communication services for businesses
Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.