Minted

Senior Product Manager - Fulfillment & Operations

San Francisco, California, United States

Minted Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Retail, OperationsIndustries

Requirements

Candidates should possess a Bachelor’s degree and 5+ years of product management experience, preferably in fulfillment or operations, along with strategic and analytical thinking skills, a strong understanding of consumer needs, and experience in breaking down complex problems. They should also demonstrate a results-oriented approach, collaborative teamwork skills, and the ability to manage multiple projects and priorities effectively, coupled with creative problem-solving skills and diligent documentation practices.

Responsibilities

The Senior Product Manager will contribute to the product vision and roadmap for Fulfillment and Operations systems, collaborating with stakeholders to define and prioritize product features, drive product initiatives focused on operational efficiency and future growth, gather and analyze requirements, write product specifications and user stories, manage project execution, track progress, and communicate status updates to stakeholders. They will also monitor and analyze product metrics, develop scalable processes for customer feedback, contribute to the implementation of service-oriented capabilities, and advocate for customer-centric thinking within the product development process.

Skills

Product Management
Strategic Thinking
Analytical Skills
Communication
Interpersonal Skills
Systems Thinking
Problem-Solving
Documentation

Minted

Online marketplace for independent artists' designs

About Minted

Minted is an online marketplace that connects independent artists with customers looking for unique and high-quality designs. The platform offers a variety of products, including holiday cards, personalized stationery, art prints, gift wrap, and home decor items. Minted operates using a crowdsourcing model where artists submit their designs to a Design Challenge, and customers, along with other artists, vote on their favorites. The winning designs are produced and sold by Minted, allowing for a constantly updated selection of customer-approved products while supporting independent artists. Minted also has a membership program, Minted More, which provides discounts and exclusive access to products. Additionally, the company enhances the customer experience with services like free recipient addressing and high-quality printing options, setting it apart from other online retailers.

Key Metrics

San Francisco, CaliforniaHeadquarters
2007Year Founded
$289MTotal Funding
SERIES_ECompany Stage
Design, Consumer GoodsIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Unlimited Paid Time Off
Employer Funded Health Savings Account
Monthly Gym/Wellness Reimbursement
Employer Funded Commuter Benefits
Employee Discount
Friends and Family Discount
Stock Options
Mental Health Support

Risks

Increased competition from online marketplaces may dilute Minted's market share.
AI-generated art tools challenge Minted's crowdsourcing model for unique designs.
Supply chain disruptions in paper and printing could affect Minted's product delivery.

Differentiation

Minted uses crowdsourcing to curate unique, customer-approved designs from independent artists.
The company offers a membership program, Minted More, for exclusive discounts and products.
Minted provides value-added services like free recipient addressing and high-quality printing options.

Upsides

Minted's partnership with DoorDash taps into the convenience trend for younger consumers.
Collaborations with brands like The Met enhance Minted's brand prestige and customer reach.
The rise of hybrid events boosts demand for Minted's digital invitations and stationery.

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