Sr. Product Manager, Engagement
Kraken127,000 - 203,000 USD/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Crypto & Web3Industries
Requirements
Candidates should possess 6+ years of product management experience, ideally with a focus on loyalty, rewards, or customer engagement programs, demonstrating a strong track record of launching and iterating on consumer-facing products at scale. They should also exhibit a data-oriented mindset, capable of translating insights into actionable product strategies, and possess exceptional communication skills to effectively collaborate with diverse teams. Furthermore, a proactive, solutions-oriented attitude and a desire to innovate and improve the customer experience are essential, with knowledge of crypto or fintech industries being a beneficial advantage.
Responsibilities
As a Senior Product Manager, you will develop and lead the strategic roadmap for Crypto.com’s loyalty and rewards products, ensuring alignment with overall business objectives, and drive the full product lifecycle from concept to launch, collaborating with engineering, design, analytics, and marketing teams. You will continuously gather user feedback and analyze program performance to inform feature enhancements and new product development, stay ahead of market trends and competitive offerings, and manage and optimize existing loyalty features while exploring new opportunities for growth and improvement.
Skills
Product Management
Loyalty Programs
Rewards Programs
Customer Engagement
Roadmap Development
Product Lifecycle Management
Data Analysis
Communication
Cross-functional Collaboration
Crypto
Fintech
Crypto.com
Cryptocurrency trading and financial services platform
About Crypto.com
Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.
Key Metrics
Central and Western District, Hong KongHeadquarters
2016Year Founded
$24.3MTotal Funding
SERIES_ACompany Stage
Fintech, Crypto & Web3Industries
5,001-10,000Employees