Wikimedia Foundation

Senior Product Manager, Fundraising CRM

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Non-ProfitIndustries

Requirements

Candidates should possess a strong background in product management and strategy, along with experience in fundraising and CRM, particularly at a similar-sized non-profit organization. A Bachelor's degree is preferred, and familiarity with CRM systems is essential.

Responsibilities

The Senior Product Manager, Fundraising CRM will define and champion the product vision and strategy for Wikimedia Foundation’s CRM system, aligning with strategic fundraising priorities. They will develop and maintain a CRM product roadmap, prioritize features based on user needs, and actively engage with users to understand their goals and workflows. Furthermore, they will drive the strategic integration of the CRM with other tools, define the CRM technical roadmap, and participate in sprint planning while staying updated on new CRM and database products and services.

Skills

Product Management
Strategy
Fundraising
CRM
CiviCRM
Communication
Collaboration

Wikimedia Foundation

Operates Wikipedia and free knowledge projects

About Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.

Key Metrics

San Francisco, CaliforniaHeadquarters
2003Year Founded
$145.9MTotal Funding
GRANTCompany Stage
Social Impact, EducationIndustries
501-1,000Employees

Benefits

Remote Work Options

Risks

Reliance on Nvidia's AI tech may affect Wikimedia's data processing autonomy.
DSA audit could reveal vulnerabilities requiring significant resources to address.
Decentralized platforms like Mastodon may divert users from Wikipedia.

Differentiation

Wikimedia Foundation operates the world's largest free online encyclopedia, Wikipedia.
It supports a diverse range of projects like Wiktionary and Wikisource.
The Foundation is a non-profit, relying on global donations for funding.

Upsides

Nvidia's NeMo Retriever tech reduced Wikipedia processing time from 30 days to 3 days.
Holistic AI's audit under the DSA enhances Wikimedia's platform safety and accountability.
Collaboration with Open Foundation West Africa combats misinformation during Ghana's elections.

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