Senior Product Manager - Exchange (Mobile App Experience) at Crypto.com

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, FintechIndustries

Requirements

At least 4 years of product management experience, with strong working knowledge of Crypto trading / exchange platforms
A data-informed work style, viewed through a compassionate lens of the user
A passion for building delightful customer-facing products and experiences
Experience shipping and iterating on successful Software or Financial products at scale
Demonstrated leadership, taking initiative and producing results
Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal
Overcommunicator; highlighting key information and being to the point
Understanding of API usage
Diligent and open to learning new things
Bring humility to your work and how you work with others
Good aptitude for understanding technical concepts and applying them is preferred

Responsibilities

Lead, plan, execute and maintain the Exchange’s Experience roadmap, focusing on world-class leading user experience: build, iterate and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment; be multi-channel capable - synergising mobile app and website experiences with a primary focus on mobile app
Setup event tracking to enable funnel analytics and CRM capabilities
Enrich funnel metrics to breakdown effectiveness of strategies at each stage of funnels
Create dashboard views to provide analytical insight on product performance
Drive value throughout the organisation across Retail Product Suite - Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena and more
Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria); weigh necessary trade-offs for optimal outcomes
Provide product outcome direction, manage 1 or more feature teams; lead and direct the vision of your feature team(s), pushing for continuous improvement; adhere to Scrum model (LeSS); join forces with delivery management (Scrum Master) to optimise resource throughput; work closely with lead engineers to develop technical solutions; share guidance with QA engineers to ensure comprehensive test plans
Co-manage the roadmap backlog, owning the product areas you build with the team; own and ship products / features in a timely manner; dogfood your product / feature and find ways to improve on it
Facilitate user studies through client meetings and interviews for product feedback; iterate on feedback to ensure user needs are captured and prioritized appropriately; collaborate with Marketing, Growth and CRM teams to drive successful product adoption
Stay close to market and industry trends
Represent the domain in communications with cross-functional teams

Skills

Key technologies and capabilities for this role

Product RoadmapUX/UI OptimizationMobile AppFunnel AnalyticsEvent TrackingCRMData DashboardsProduct SpecificationsSpot TradingDerivatives TradingTrading BotsStakingCross-functional Collaboration

Questions & Answers

Common questions about this position

What is the salary for this Senior Product Manager role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What are the key responsibilities for this role?

Key responsibilities include leading the Exchange’s Experience roadmap with a focus on world-class trading UX/UI for mobile app and website, setting up data-driven analytics and dashboards, defining features and product specs, collaborating with feature teams using Scrum (LeSS), and engaging with business and sales teams for feedback.

What is the team structure and collaboration like at Crypto.com?

The role involves close collaboration with engineers, designers, analysts, marketers, and other cross-functional team members, managing 1 or more feature teams, adhering to Scrum (LeSS) model with Scrum Masters, and working with lead engineers, QA, Marketing, Growth, and CRM teams.

What makes a strong candidate for this Product Manager position?

A strong candidate has vision to architect industry-changing platforms, experience driving products from inception to execution across global markets, ability to lead feature teams in Scrum (LeSS), data-driven mindset for analytics and funnels, and skills in cross-functional collaboration and market awareness.

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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