Senior Product Manager (EMEA)

Morowali, Sulawesi Tengah, Indonesia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Biotechnology, SoftwareIndustries

Requirements

Candidates must possess at least 5 years of product management experience in B2B SaaS or a technology-driven environment. Proven ability to define and ship successful products that deliver measurable business outcomes, strong product intuition, customer empathy, and experience working closely with Engineering and Design to drive execution in an agile environment are essential. Skilled at making data-informed decisions while remaining grounded in customer feedback, comfortable operating in a high-growth, fast-paced environment with shifting priorities, and excellent communication and collaboration skills across technical and non-technical audiences are required. Experience working across time zones and within globally distributed teams is also necessary. Experience in hospitality technology, messaging platforms, payments, or AI/automation is a plus.

Responsibilities

Define and execute product strategy, roadmap, and delivery plans for key areas of the Canary platform. Partner with Engineering and Design to bring intuitive, scalable, and reliable features to life. Collaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoption. Conduct in-depth customer research and product analysis to inform prioritization and uncover new opportunities. Translate complex customer and business needs into clear product requirements and user stories. Set clear goals and success metrics, and use data to drive continuous improvement and iteration. Mentor other product managers and contribute to the broader product culture and processes.

Skills

Product Management

Hospitality Technology

Guest Communication

Digital Check-in

Payments

Upsells

Cross-functional Collaboration

Asynchronous Communication

Cross-cultural Collaboration

Canary Technologies

Hospitality management software for hotels

About Canary Technologies

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technologies, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

None, CaliforniaHeadquarters

2018Year Founded

$92.5MTotal Funding

SERIES_CCompany Stage

Enterprise Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen

Risks

Emerging competition from Otelier's AP automation product challenges Canary's market share.

Guesty's $130 million funding round enhances its competitive capabilities.

Rapid AI growth in tourism increases pressure on Canary to innovate.

Differentiation

Canary Technologies offers a comprehensive Digital Guest Journey Platform for hotels.

The platform integrates seamlessly with existing hotel technology stacks.

Canary Technologies focuses on AI-driven personalization in guest services.

Upsides

Canary Technologies won eight 2025 HotelTechAwards, showcasing industry recognition.

Partnerships with BWH and TUI Hotels enhance Canary's market presence.

The rise of contactless technology adoption benefits Canary's mobile check-in solutions.

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