Senior Product Manager

Position Overview

Roo is seeking a Senior Product Manager to lead a cross-functional team in achieving major company objectives. You will be responsible for crafting strategy, defining key metrics, ensuring effective dashboarding for execution guidance, and communicating progress to the company through written updates. Your north-star metric will directly align with the "Roo Equation," our business model's defining equation, ensuring your impact is always clear. You and your team will operate with significant autonomy, employing a growth-minded, iterative approach to learning, moving quickly, and driving measurable outcomes by building levers for both customers and internal users.

This role reports directly to the VP of Product & Design. While the position is remote, occasional onsite presence in our San Francisco co-working space will be required for meetings and team events.

What We Do

Roo (www.roo.vet) is the first B2B labor marketplace in animal healthcare, connecting veterinary professionals with hospitals through innovative technology. Our platform aims to expand opportunities for both our demand and supply users.

Our dynamic platform enables hospitals to fulfill personnel needs in real-time, while allowing high-quality veterinary professionals to secure work with ease. Beyond the platform, Roo represents a growing opportunity to assist hospitals with all their staffing needs and fosters a community of resilient vet industry professionals who value flexibility and work-life balance, while prioritizing the best possible outcomes for clients and their pets.

Our mission is to combine experienced healthcare expertise with Silicon Valley talent to revolutionize the veterinary industry and transform how veterinarians and hospitals operate.

Responsibilities

• Unite your team behind a strategy to achieve initiative goals.
• Ensure the measurability of the impact of your efforts.
• Lead the product process and maintain a rolling roadmap, prioritizing projects that drive maximum impact toward your north star metric.
• Devise creative product solutions to address the core problems faced by your team.
• Track the metric impact of projects and develop insights to inform the rolling roadmap.
• Ensure delivered projects result in improvements to the user experience.
• Write weekly updates for the executive team and key stakeholders, summarizing your team's impact, insights, and plans.

Qualifications

• Marketplace Experience: 4+ years of experience working on core, supply, or demand teams of a growing marketplace product.
• Impact Focus: A consistent history of delivering measurable results for both users and the business.
• Strong Communication: Excellent writing skills, particularly in strategic communication, and clear, effective verbal communication.
• Strategic Thinking: Ability to think both broadly and granularly to build a portfolio of experiments and larger features. Comfortable whiteboarding new experiences and optimizing existing flows, knowing when to apply each approach.
• Data-Informed: Deep understanding of product functionality and how to measure long-term impact. Familiarity with the entire user funnel, experience designing, running, and interpreting experiments and A/B tests, and proficiency in SQL is a plus.
• Natural Leadership: Proven ability to influence individuals across job functions to achieve goals. People enjoy working with you.
• UX Prioritization: Deep consideration for how the product fits into the customer's life, with the ability to prototype solutions to communicate ideas for improvement.
• Startup Velocity: Adaptability to shifting priorities, evolving strategies, and resource constraints, understanding these are natural aspects of scaling a product in a startup environment.

Application Instructions

(Please note: Specific application instructions were not provided in the original text.)

Company Information

• Company: Roo
• Website: www.roo.vet
• Industry: Animal Healthcare B2B Labor Marketplace
• Culture: Remote-first, dynamic, innovative, focused on work-life balance and community.