Senior Product Manager (Business Systems) at Whoop

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness Technology, Health and WellnessIndustries

Requirements

Proven experience (5+ years) in Product Management with a clear record of successful delivery and impact collaborating with an engineering team
Deep analytical, prioritization, and problem-solving skills. Previous experience in analytics is strongly preferred
Track record of good judgment around what to focus on and how to shape the deliverable
Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job)
Experience working with physical product logistics, e-commerce and/or subscription companies, ideally for a company with an international presence and in coordination with finance partners
Experience designing and driving commerce business processes that integrate with platforms like Netsuite and Salesforce
Demonstrated ability to synthesize requests from assertive cross-functional leaders and build consensus around a sequenced roadmap
Strong written and oral communication skills to effectively communicate hypotheses, learnings, analysis, problems, and opportunities
An entrepreneurial mindset with the ability to succeed in a fast-paced environment
Curious, positive attitude, and passionate about improving the experience of our members
Based in the WHOOP office located in Boston, MA. Must be prepared to relocate if necessary

Responsibilities

Drive research, development, and delivery of new capabilities and process improvements across 3rd party and custom-built software
Bring your strong opinions and good taste to set a strategy, roadmap, and measurable goals for your area and team. Write high quality documents to support the product life cycle
Be hands-on and use AI tools daily to create prototypes and proofs of concept
Take ownership of key company metrics related to how good our processes are working for members, how we’re improving operational efficiency, and how reliable our services are
Own and optimize systems that cut across all parts of our business (order fulfillment, shipping, returns; materials planning, supply chain, manufacturing, inventory management; membership services)
Collaborate with Engineers and Analysts to break down and prioritize member and employee needs, and define detailed systems & process designs
Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies
Develop and manage relationships with third-party vendors and service providers to ensure smooth operations

Skills

Key technologies and capabilities for this role

Product StrategyRoadmap PlanningAI ToolsPrototypingProof of ConceptKPI ManagementBusiness Process OptimizationSupply Chain ManagementInventory ManagementOrder FulfillmentMembership ServicesAnalytics Engineering

Questions & Answers

Common questions about this position

What experience level is required for this Senior Product Manager role?

The role requires proven experience (5+ years) in Product Management with a clear record of successful delivery and impact collaborating with an engineering team.

What technical skills are needed for this position?

Deep analytical, prioritization, and problem-solving skills are required, with previous experience in analytics strongly preferred. Experience with SQL/Amplitude/Sigma for data analysis is a plus and will be required to learn on the job.

What is the salary for this Senior Product Manager position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What kind of industry experience is preferred for this role?

Experience working with physical product logistics, e-commerce and/or subscription companies, ideally for a company with an international presence and in coordination with finance partners, is preferred.

Whoop

Wearable fitness tracker with personalized insights

About Whoop

WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.

Boston, MassachusettsHeadquarters

2012Year Founded

$393.7MTotal Funding

SERIES_FCompany Stage

Data & Analytics, HealthcareIndustries

501-1,000Employees

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.

Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.

Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.

Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.

Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.

Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.

Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.

Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!

Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Risks

Increased competition from brands like Oura and Fitbit threatens market share.

Privacy concerns over data collection could lead to regulatory challenges.

Economic downturns may affect consumer willingness to pay subscription fees.

Differentiation

WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.

The company provides personalized health insights for athletes and fitness enthusiasts.

WHOOP's subscription model includes a community aspect for user engagement.

Upsides

WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.

Expansion into 56 markets enhances WHOOP's global presence and growth potential.

Collaborations with brands like Assos strengthen WHOOP's position in sports technology.

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