Senior Product Manager at First American

Santa Ana, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience
Experience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy
5-7 years directly related experience in product or service development
3+ years of experience in Agile product management
Experience working with strategic partners
Working knowledge of product/work management and collaboration tools, such as Atlassian products, Miro, and Planview
Knowledge of Core Banking Systems and orchestration services to support balance management, statement generation, and end-to-end deposit and ledgering processes
Subject matter expertise in money-movement orchestration and integration with payment systems (checks, ACH, book transfers, wires, and real-time payments)
Demonstrated leadership presence with excellent communication skills and the ability to interact with stakeholders

Responsibilities

Actively contribute to cultivating a robust customer-obsessed, product-led design culture
Facilitate and drive alignment among key stakeholders and lead them to converge on creating a shared view of product priorities
Drive the vision and delivery of new product features to support business growth and strategic priorities
Translate product strategy into roadmaps and detailed requirements
Work closely with product delivery counterparts to deliver with quick time-to-market and optimize resources to deliver value to customers
Prioritize product opportunities collaboratively with other product team members and engineering
Define high-level customer requirements for the entire customer experience including product features and functions
Work with users to understand and validate their needs
Conduct regular feedback sessions to gain valuable customer feedback on the product features and enhancements being developed
Develop metrics to assess the success of new features and determine necessary enhancements
Participate in planning meetings and provide advice and guidance on the direction of the product
Collaborate with customers and team members to ensure a solid and well-rounded understanding of developing needs
Continually assess the behaviors and needs of customers, emerging trends, and industry expectations
Leverage insights to identify opportunities and define requirements for product differentiation and innovation, while ensuring compliance
Drive the performance of deposit products through pricing, market insights, and customer opportunity development; ensuring profitability, competitiveness, and customer value
Understand technical issues well enough to make the right decisions about prioritizing not only new product features but also reducing technical debt or improving resiliency
Support a comprehensive testing strategy, validating solutions through quality assurance and user acceptance testing feedback

Skills

Product Strategy

Roadmap Development

Stakeholder Alignment

Customer Requirements

Product Prioritization

User Feedback

Feature Delivery

Product-Led Design

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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