Senior Product Manager at Lithic

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

7+ years of product management experience with proven leadership in fintech, ideally with background in card issuing, payment processing, or banking infrastructure, plus experience scaling product initiatives
Deep understanding of card issuing workflows, payment processing, banking regulations, and fintech infrastructure. Strong opinions about what makes great financial services products
Customer-Centric Mindset: Passion for fintech innovation, regulatory compliance, and operational reliability. You care deeply about building products that enable financial services companies to scale efficiently
Technical Fluency: Strong technical understanding of APIs, payment rails, card networks, and financial data flows. Ability to work closely with engineering teams on complex technical implementations
Exceptional written and verbal communication skills. You can clearly articulate product ideas to both engineers and executives, and present to external customers and industry audiences
Commercial Mindset: Experience in competitive fintech markets with understanding of pricing models, regulatory requirements, and dev

Responsibilities

Define Strategic Vision: Set the strategy for card issuing, banking and program tooling/servicing, ensuring alignment with company strategy and translating that into projects for the next 3, 6, and 12 months
Champion Customer Success: Advocate for customers by enhancing usability, reliability, and efficiency in card issuing workflows, payment processing, and financial infrastructure. Be the voice of fintech companies building on our platform through direct engagement, research, and data analysis
Drive Product Excellence: Maintain high-quality standards across all products, ensuring consistency and simplicity. Collaborate with Engineering and Design to ship intuitive, high-quality experiences that reduce time-to-market and increase successful implementations
Execute Cross-Functional Work: Work with stakeholders on scoping, task management, implementation, and follow-up after launch. Collaborate with stakeholders including compliance, operations, and support to ensure smooth delivery of new features
Foster Innovation: Drive innovation that reduces customer time-to-go-live through streamlined card issuing processes, automated compliance workflows, and enhanced payment infrastructure capabilities
Own Success Metrics: Design customer-centric metrics to ensure we are building the right features. Balance qualitative feedback with quantitative success metrics like activation rate, customer NPS, time-to-launch, and platform adoption
Build Market Leadership: Represent the company as a thought leader in card issuing and fintech infrastructure through industry engagement, conferences, and strategic partnerships

Skills

Product Strategy

Card Issuing

Payment Processing

Customer Success

Data Analysis

User Research

Roadmapping

Cross-Functional Collaboration

Fintech Platforms

Banking Services

Lithic

Platform for creating and managing card products

About Lithic

Lithic provides a platform for businesses to create and manage their own credit, debit, or prepaid card products. Their system allows companies to issue both virtual and physical cards, manage digital wallets, handle disputes, and set dynamic spending controls. By integrating directly with card networks and utilizing a native core system, Lithic minimizes the need for third-party services, making it easier for businesses to implement and scale their card programs. This approach gives clients more control over their banking relationships and financial operations. Lithic also offers a PCI-compliant solution to safeguard customer data and flexible KYC and KYB modules for easy integration. The company aims to streamline card issuance and management for a wide range of clients, from startups to established businesses.

New York City, New YorkHeadquarters

2014Year Founded

$158.9MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Company Match

Life Insurance

Employee Discounts

Risks

Increased competition could erode Lithic's market share.

Changes in network policies may impact Lithic's cost structure.

New regulatory requirements could increase operational costs for Lithic.

Differentiation

Lithic offers direct card network integrations, reducing reliance on third-party providers.

The company provides a PCI-compliant iFrame solution to protect customer information.

Lithic's flexible KYC/KYB modules integrate seamlessly with existing setups.

Upsides

Increased demand for virtual cards boosts Lithic's customer base.

Growing interest in embedded finance aligns with Lithic's platform capabilities.

Expansion of digital wallets enhances Lithic's digital wallet control features.

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