[Remote] Director of Product (Payments) at ChowBus

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Fintech, RetailIndustries

Requirements

6 years in payments/fintech/retail product
3 years leading PMs
Solid knowledge of acquiring/gateway/clearing/settlement and card-scheme rules
Familiar with PCI/EMV security baselines
Ability to define and execute product strategy and vision
Experience with integrating with payment platforms such as Stripe or Adyen
Strong data-driven execution and cross-functional leadership
Exceptional communication, presentation, and interpersonal skills
Fluent English; Mandarin is a plus

Responsibilities

Leading end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization
Aligning payment platform capabilities with restaurant POS needs
Driving reliable money movement
Delivering measurable improvements in authorization, transparency, and unit economics
Payment platform collaboration and integrations to power reliable, scalable payment experience
Define payout and settlement standards and drive clear, merchant-facing transparency
Empowering reconciliation to support accurate closes and audits
Establishing a risk and compliance framework (incl. PCI/EMV baselines) to reduce exposure
Building a high-integrity funds and ledger foundation for splits, balances, fees, and reporting
Improving auth rates and lowering blended costs via policy and routing strategies

Skills

Payments

Fintech

Product Strategy

PCI

EMV

Data-driven execution

Cross-functional leadership

Communication

Presentation

Interpersonal skills

Payment Platform Integrations

Clearing & Settlement

Financial Reconciliation

Fraud & Compliance

Funds Flow & Ledger Platform

Cost Optimization

ChowBus

Food delivery service for authentic Asian cuisine

About ChowBus

ChowBus focuses on delivering high-quality, authentic Asian cuisine through a mobile app that allows customers to order from multiple restaurants in a single transaction without extra fees. This feature enables users to enjoy a variety of dishes in one meal, enhancing their dining experience. ChowBus carefully selects each restaurant and dish to ensure quality and authenticity, which distinguishes it from other food delivery services. The company generates revenue through delivery fees, service charges, and commissions from partner restaurants. By providing a user-friendly app and offering discounts on pickup orders, ChowBus attracts a loyal customer base that values convenience and quality. The goal of ChowBus is to empower local independent restaurants and stores by giving them a platform to reach more customers while promoting authentic Asian dining.

Chicago, IllinoisHeadquarters

2016Year Founded

$120.2MTotal Funding

LATE_VCCompany Stage

Food & Agriculture, Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Parental Leave

Hybrid Work Options

Employee Assistance Program (EAP)

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Birthday off

Short-Term Disability

Accidental Death and Dismemberment (AD&D) Insurance

Fuel reimbursement

Risks

Fantuan's acquisition of Chowbus' delivery business increases competition.

Integration with Fantuan may challenge Chowbus' service quality maintenance.

Aggressive expansion could stretch resources, impacting service quality.

Differentiation

Chowbus offers multi-restaurant orders without additional fees, enhancing dining experiences.

The company handpicks restaurants and dishes, ensuring quality and authenticity.

Chowbus focuses on authentic Asian cuisine, setting it apart in the food delivery market.

Upsides

Chowbus raised $15.2M to expand and accelerate product development.

Increased demand for contactless delivery aligns with Chowbus' service model.

Chowbus can leverage AI to enhance app recommendations and customer satisfaction.

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