[Remote] Senior Product Manager at Xplor

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

At least 6 years of product management experience with a SaaS company preferred
Ability to operate and engage with a scrum team with no supervision
Proven experience working in Agile Scrum environment and ability to write concise and useful requirements, documentation, and user stories
Knowledge and product experience in web and mobile applications
Must be organized and feel comfortable prioritizing the roadmap and defending the prioritization to stakeholders
Must have strong communication skills to share the vision of the product with customers and internal stakeholders
Experience working with senior leadership across other company verticals including sales, marketing, and customer support
Ability to articulate and drive research and design needs in support of product decisions
Familiarity with the Field Services industry experience is ideal
Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it

Responsibilities

Establish and align product roadmaps with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt
Oversee the entire product lifecycle from concept to launch, including ideation, development, release, product marketing, measurement, and continuous improvement
Engage current and prospective customers to understand and analyze their needs, business practices, and future plans
Develop an astute understanding of the industry including emerging trends, new available technologies, and addressable markets
Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving
Partner with marketing and sales to outline delivered customer value and support proper go to market positioning
Act as the primary point of contact for cross-functional teams, facilitating communication and collaboration
Deliver clear and comprehensive product requirements to provide guidance to the development team
Identify and eliminate low value work undertaken by their agile team
Focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk
Use data and analytics to guide decision-making, optimize product performance, and measure success
Identify key success metrics for initiatives and ties those metrics to overall business metrics
Communicate product vision, strategy, and progress to senior leadership and other stakeholders. Manage expectations and provide regular updates on product performance, risks, and opportunities

Skills

Product Roadmap

Product Lifecycle Management

Customer Engagement

Industry Analysis

Product Strategy

Cross-functional Collaboration

Product Ideation

Product Launch

Customer Pain Points

Agile Development

Market Trends

Stakeholder Management

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

None, NoneHeadquarters

2022Year Founded

DEBTCompany Stage

Consumer Software, Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.

Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.

Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.

The company offers AI-driven tools like Service Autopilot for innovative service delivery.

Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.

Justin Beck's appointment is set to drive global growth in home services.

Generative AI integration can enhance Xplor's offerings, adding value for clients.

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