[Remote] Senior Product Manager at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5 years or more of product manager experience
Passion for contributing to an organization focused on continuously improving consumer experiences
Experience managing medium to large scale projects in a fast-paced environment
Ability to manage stakeholders and hold them accountable for deliverables
Ability to manage multiple projects and navigate competing priorities
Ability to facilitate meetings with multiple participants of varying levels, capturing relevant information
Comfortable working on new projects with limited knowledge/expertise of the content and ability to learn quickly
Proficiency in communicating effectively with project stakeholders up to and including senior level leadership
Regular use of Microsoft PowerPoint, Word, Excel, Project, or something similar
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps for Home or Hybrid Home/Office employees

Responsibilities

Conceive, develop, deliver, and manage products for customer use
Lead all phases of the product life cycle, from inception to introduction into the marketplace
Develop products to meet specific customer needs and achieve specific cost and success outcomes
Monitor efficacy of products and use customer and business partner feedback to ensure products meet customer needs
Adjust products over time to continue to achieve desired outcomes
Influence department’s strategy
Make decisions on moderately complex to complex issues regarding technical approach for project components
Apply internal processes and enforce project standards
Define project plan and milestone mapping: initiating, planning, implementing, and completing the project
Analyze project portfolio to ensure project updates, status, and process are followed in accordance with department guidelines
Interface with internal and external resources to ensure the successful completion of all projects
Prepare presentations and communication materials on behalf of the project team
Partner with operational teams and process team colleagues to drive process improvement and identify/apply best practices
Coordinate and plan meetings, including the development of meeting agendas and document and distribute meeting minutes
Monitor and report on project progress and milestones
Manage project and program interdependencies and potential roadblocks
Establish clear resolution paths and escalate situations as necessary

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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