[Remote] Senior Product Manager at Tekmetric

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, SaaS, Auto RepairIndustries

Requirements

5+ years in product management, preferably in enterprise-level software-as-a-service
2+ years of experience working with and delivering GAI or ML solutions to market
Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred
Proven leadership as a pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution
Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability
Passion for constant optimization and improvement, with a steady focus on customer experience
Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment
Strong executive presence and excellent communication skills

Responsibilities

Lead strategic product initiatives: Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends
Become an expert in the Auto Repair Industry: Develop a deep understanding of the Auto Repair domain to best identify new product opportunities for core users
Lead key AI product initiatives: Combine a deep understanding of the problem space with generative AI solutions to help CPAs do their jobs better and faster
User-centric research: Deeply understand core users’ JTBD, concept testing, and usability testing into an iterative development process
Collaborate across teams: Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities
Deliver high-performing products: Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability
Measure business impact: Build products with business outcomes in mind then measure if those outcomes showed up
Develop product vision: Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps
Train internal teams: Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively

Skills

Product Management

SaaS

Product Strategy

Roadmap Planning

AI Initiatives

Generative AI

Auto Repair Industry

Tekmetric

Cloud-based software for auto repair shops

About Tekmetric

Tekmetric provides software solutions specifically designed for auto repair shops in the United States and Canada. Its main product is a cloud-based Shop Management System (SMS) that helps over 3,000 auto repair shops improve their operations. The software includes features like automated reports, digital vehicle inspections with photos and videos, and trend tracking, which assist shop owners in making informed decisions and enhancing customer trust. Tekmetric differentiates itself from competitors by offering a subscription-based pricing model that charges a flat monthly fee based on the number of shops, making it accessible for businesses of all sizes. The company's goal is to facilitate the transition from paper-based systems to digital solutions, ultimately improving operational efficiency and customer satisfaction in the auto repair industry.

Houston, TexasHeadquarters

2015Year Founded

$1.6MTotal Funding

EARLY_VCCompany Stage

Automotive & Transportation, Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

Wellness Program

Professional Development Budget

Risks

Increased competition from other software providers threatens Tekmetric's market share.

Integration challenges from Shopgenie acquisition may disrupt service continuity.

Economic downturns could lead to reduced subscriptions, impacting Tekmetric's revenue.

Differentiation

Tekmetric offers a cloud-based SMS integrating with OEC RepairLink for OE dealer interactions.

The Tekmetric Tire Suite streamlines tire management, enhancing efficiency for auto repair shops.

Partnerships with SiriusXM and Affirm add unique value to Tekmetric's customer offerings.

Upsides

Growing demand for digital transformation boosts Tekmetric's market potential in auto repair shops.

Subscription-based model aligns with industry trends, ensuring predictable revenue and customer retention.

Expansion into tire management broadens Tekmetric's market reach and service offerings.

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