Senior Product Leader, SVP (Enterprise Transformation Enablement) - Hybrid at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor’s degree, or equivalent work experience
10 or more years’ business, analytical, technical and/or product experience
Demonstrated success in leading high-performing teams, with direct people management responsibilities
10+ years of product management experience, including 5-7 years leading product owners (preferred)
Proven success managing internal-facing products and experience-driven solutions (preferred)
Deep understanding of Agile, Lean, and Design Thinking principles (preferred)
Strong background in change management, process improvement, and organizational transformation (preferred)
Agile and Change Management certifications (preferred)
Strategic thinker with a visionary mindset and the ability to influence across all levels of the organization (preferred)
Experience leading application design and configuration in systems such as Service Now, Miro, and Jira (preferred)
Passionate about cultural change and enabling teams to thrive in modern ways of working (preferred)
Experience with application based AI implementations (preferred)
Ability to work in a hybrid model with presence expected three days per week at one of M&T Bank’s regional offices (Buffalo, NY; Baltimore, MD; Boston, MA; Bridgeport, CT; Wilmington, DE), with preference for candidates within commuting distance
Prepared to travel at least once per month, with frequency potentially higher based on business demands and location

Responsibilities

Lead the Product Vision & Strategy for internal transformation offerings that support enterprise agility and cultural change
Own and evolve the product roadmap for tools and learning experiences that enable “The Way We Work” across the bank
Lead and develop a team of 3-5 direct-report Product Owners, each of whom are people leaders themselves, overseeing a broader organization of 10-15 team members
Foster a culture of innovation, collaboration, and customer-centricity across the full product delivery ecosystem
Champion agile practices, design thinking, and change management across the organization, influencing senior stakeholders and cross-functional teams
Prioritize and align backlogs across multiple teams to ensure delivery of high-impact outcomes
Collaborate with UX, engineering, and business partners to design experience-driven solutions that improve how employees work and learn
Remove blockers and enable team success through strategic guidance, coaching, and stakeholder engagement
Advocate for continuous improvement, process optimization, and scalable transformation practices

Skills

Key technologies and capabilities for this role

Product StrategyProduct RoadmapAgileDesign ThinkingChange ManagementUXStakeholder EngagementTeam LeadershipBacklog PrioritizationCoaching

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a hybrid position, though specific details on remote or office requirements are not fully specified.

What experience is required for this position?

A Bachelor’s degree or equivalent work experience is required, along with 10 or more years of business, analytical, technical, and/or product experience, and demonstrated success in leading high-performing teams with direct people management responsibilities.

How large is the team this role will manage?

The role involves leading and developing a team of 3-5 direct-report Product Owners, each of whom are people leaders overseeing a broader organization of 10-15 team members.

What does the company culture emphasize in this role?

The role fosters a culture of innovation, collaboration, and customer-centricity across the product delivery ecosystem, championing agile practices, design thinking, and cultural transformation.

What makes a strong candidate for this position?

Candidates with 10+ years of product management experience including 5-7 years leading product owners, proven success with internal-facing products, deep knowledge of Agile, Lean, Design Thinking, change management, and experience with tools like ServiceNow, Miro, Jira, and AI implementations stand out.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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