[Remote] Senior Product Designer, Retention at Apollo.io

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, B2B, Sales Technology, Marketing TechnologyIndustries

Requirements

Candidates should have 6+ years of experience designing and shipping complex web-based products, with a strong preference for experience on growth, activation, or retention-focused teams. Expertise in translating user problems, business objectives, and technical constraints into excellent product experiences is essential. Proficiency in Figma for creating and maintaining components across multiple product surfaces is required, along with a passion for typography, copywriting, and microcopy. The ideal candidate is a self-starter who thrives in a fast-paced environment, manages multiple projects simultaneously, and continuously learns industry standards and design tools.

Responsibilities

The Senior Product Designer will partner with PMs, Engineers, and Analysts to identify churn drivers and friction points through user research and behavioral data. They will design experiments and experiences to improve retention, cross-use case adoption, and depth of usage. Key responsibilities include elevating user journey moments, crafting UX for self-serve activation and intelligent onboarding, embedding habit-forming patterns, and conducting user interviews and hypothesis testing. Collaboration with the broader design organization to maintain a cohesive experience and evolve the design system is also expected.

Skills

Product Design

User Research

Behavioral Data Analysis

Experiment Design

User Experience (UX)

Customer Retention

Churn Reduction

SaaS

Apollo.io

Sales intelligence and engagement platform

About Apollo.io

Apollo.io provides a platform designed to enhance sales processes and improve outreach for businesses. Its main features include prospecting intelligence, which helps users identify and research potential leads, and enrichment job change alerts that keep databases accurate with extensive data points. The platform also offers sales engagement analytics, allowing users to create multi-channel outreach sequences. Additionally, Apollo.io supports API integrations for data enrichment and custom workflows. Unlike many competitors, Apollo.io focuses on a subscription-based model that offers various pricing tiers, catering to both small businesses and large enterprises. The company's goal is to optimize sales strategies and increase revenue for its clients while ensuring data privacy and security through compliance with industry standards.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$244.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning

Risks

Rapid growth may strain Apollo.io's operational capabilities and customer service.

New executive hires could lead to strategic shifts misaligned with customer expectations.

Emerging competitors like Zitadel may challenge Apollo.io's market position.

Differentiation

Apollo.io offers verified contact data for over 210 million B2B contacts.

The platform integrates sales intelligence with engagement tools in one unified solution.

Apollo.io's compliance with ISO, SOC 2, and GDPR ensures high data security standards.

Upsides

Apollo.io ranked 125 on the 2024 Deloitte Technology Fast 500 with 954% growth.

The company raised $250 million, reaching a valuation of $1.6 billion.

Apollo.io's multi-channel outreach aligns with rising sales engagement trends.

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