Senior Product Designer

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, SoftwareIndustries

Requirements

Candidates should possess 5+ years of experience as a product designer, including experience within a B2B SaaS company, and proficiency in all aspects of the design process, such as research, low and high fidelity design, rapid prototyping, and working with design systems. They should also have experience conducting User Experience Research activities and design sprints independently, along with a strong portfolio showcasing iterative software work and problem-solving capabilities.

Responsibilities

The Senior Product Designer will lead design efforts for large projects from opportunity to implementation, working closely with cross-functional partners to frame problems and deliver solutions. They will own the design process across projects, utilizing customer insight and product data to inform decisions, level up the user experience by participating in design reviews, adding to the design system, meeting UX gating criteria, and advocating for loveable over minimal products. Furthermore, they will contribute to and help evolve the design system while advocating for better and simpler product experiences, effectively communicate design decisions and rationale to stakeholders, and participate in customer research to understand needs and validate solutions.

Skills

User Experience Research

Design Systems

Prototyping

Low and High Fidelity Design

Design Sprint Facilitation

Customer Insight

Cross-Functional Collaboration

Problem-Solving

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Atlanta, GeorgiaHeadquarters

2014Year Founded

$189.9MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Access 6 subsidized sessions with a coach per year

99% of health insurance premiums covered; 75% for dependents

Annual learning subsidy

Fully distributed workforce

Generous parental leave policy

10 days of company holidays

Unlimited time off

401(k) with a $2 to $1 match

Risks

UserTesting's new integrations may offer more comprehensive solutions than FullStory.

Rapid AI evolution in e-commerce could outpace FullStory's current offerings.

Jason Wolf's appointment may lead to short-term disruptions during strategic changes.

Differentiation

FullStory offers pixel-perfect session playback for detailed user interaction analysis.

The platform provides AI-ready behavioral data, enhancing digital experience insights.

FullStory's SaaS model allows scalable solutions for businesses of all sizes.

Upsides

Growing demand for AI-driven personalization boosts FullStory's market potential.

Partnership with Google Cloud enhances FullStory's AI capabilities.

Recognition in Deloitte Technology Fast 500 highlights FullStory's rapid growth.

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