Senior Product Designer

Employment Type: Full-Time Location Type: Remote (Anywhere within the United States) Salary: $140,000 - $160,000 USD (Base salary will vary based on relevant experience, job-related skills, and qualifications)

Position Overview

Fullstory's UX team is seeking a Senior Product Designer to join us. Reporting to the Head of User Experience, this role is crucial for leading design efforts and fostering collaboration with cross-functional teams to create exceptional user experiences. Fullstory's mission is to be the leading source for behavioral data, powering digital experience AI and insights, which is fundamentally dependent on a strong user experience. This is an ideal opportunity for individuals excited by the future of data and passionate about leveraging research and exceptional discovery skills to de-risk solutions.

Responsibilities

In a typical day, you might:

• Lead design efforts for large projects from opportunity identification through implementation, collaborating closely with cross-functional partners to frame problems and deliver solutions.
• Own the design process across projects, utilizing customer insights and product data to inform decisions.
• Elevate the user experience by participating in design reviews, contributing to the design system, meeting UX gating criteria, and advocating for lovable over minimal products.
• Participate in customer research to understand user needs and validate proposed solutions.
• Contribute to and help evolve our design system while advocating for better and simpler product experiences.
• Effectively communicate design decisions and rationale to stakeholders across the organization.

Requirements

Here’s what we’re looking for:

• 5+ years of experience as a product designer, including experience working at a B2B SaaS company.
• Proficiency in all aspects of the design process, including research, low and high-fidelity design, rapid prototyping, and working with design systems.
• Experience conducting User Experience Research activities and design sprints independently.
• A strong portfolio showcasing iterative software work and problem-solving capabilities.
• Experience leading design projects and collaborating effectively with cross-functional teams.

About Fullstory

Fullstory is a leading behavioral data platform that transforms how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions, making every customer experience smoother and more personalized, while also empowering the employees behind the scenes.

We are building something special at Fullstory and are looking for teammates who are curious, collaborative, and driven to make an impact. We are particularly excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If this resonates with you, we encourage you to explore our Winning Ways to understand the values that guide how we work and grow together.

How We Support You

Fullstorians are committed to building something better – from how we approach our product to how we care for our customers and each other. We believe that "better" is only possible when we can bring our full selves to work. To support this, we offer:

• Autonomy and Flexibility: A remote-first work environment, flexible paid time off, and an annual company-wide closure allow Fullstorians to focus on the moments that matter.
• Benefits: FullStory offers sponsored benefit packages for US-based Fullstorians and supplemental coverage options for international Fullstorians, designed to take care of the whole you.
• Learning Opportunities: We provide professional development through training programs, career coaching sessions, and an annual learning subsidy.
• Productivity Support: All Fullstorians receive a monthly productivity stipend, and remote colleagues are reimbursed for their initial home office setup.
• Team Collaboration: Opportunities to connect with fellow Fullstorians in person through team off-sites, a vibrant ATL home office, and an annual full-company meet-up.
• Paid Parental Leave: [Information on paid parental leave is included in the original text, but specific details were not provided.]

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